January 06, 2014


Crafter › Malaysia ›

Richard has been playing guitar since the age of 8, educated at the Guitar Institute in London and specializing in online consultation and World Wide deliveries for 21 years - Each and every one hand finished bespoke to the customers requirement.

Richards reputation for first class playing instruments and dedicated service goes before him - with customers in most Countries around the World.  In the past 3 years alone Richard has accrued over 1000 testimonials from customers all around the World.  Every single customer dealt with personally by Richard.
Richard only sells guitars he truly believes in - each brand being an Industry benchmark in their price or genre - a view built on 21 years research.
Richard is available most hours for consultation which is provided in a personal but comprehensive and professional manner via the live chat facility.

Specialist guitar advice for 21 years

I (Richard) have been providing specialist advice for 21 years. My previous business Regent Guitars ran from 1995 to 2008, starting with just 6 guitars and closed selling 8-10 guitars a day with a turnover well in excess of £1,500,000.

So why did it close?

In 2008 I closed Regent Guitars and opened Richards Guitars with a desire to get back to ONLY selling guitars I love, that I have a true passion for – which should also mean a volume that I could handle personally from beginning to end – like my previous business USED to be!  To this day the only person I have to rely on is my wife Teresa who liases with all my customers during the order process and I am more worried about letting her down than vice versa - behind every good man as they say!

Regent Guitars had left me disillusioned and “too close” to the reality of how most guitars are sold. I didn’t want to be part of the marketing “machines”. It just wasn’t me and I believe anyone who is truly passionate about guitars and in my industry will know exactly what I mean.   It seems 90% of my industry is hype - so I try and focus on the 10% I truly believe in.

My reputation now spans Locally, Nationally and Internationally with customers from Stratford Upon Avon  to Singapore.

I specialize in a select range of guitar brands—Brands which I believe represent something unique in the market be it value, quality, tonal range or shear beauty.

You may not realise you can buy all solid wood hand made acoustic guitars from as little has £500, even a superb quality electric guitar hand made in the UK from £600!  If you chat to me I will tell you how to avoid the mass produced, over hyped brands and focus your attention to stunning beauty!

Guitars sold on personal passion, not marketing hype

Heard of Eastman, Furch,  Faith, Gordon Smith or Godin?  If you haven’t then you need to have a chat with me before you spend your hard earnt cash on your next guitar.

I am aware that many people do not buy for “quality only” but for image and prestige. If you want a Fender, Ibanez, Shecter, Gibson, Jackson etc. then you are talking to the wrong man entirely (although I do specialize in used examples which will play better than new and won’t lose value on resale) – you can find these products hung on a hundred guitar shop walls around the UK but for me personally they just don't excite me and conversely represent well marketed, over hyped mediocrity.

Just remember when you are talking to the next salesman that he probably cares not for you, but for his employer. His job is to sell you what is hung on the wall – not to ensure you get the very best guitar available in the market.

Want to know about guitars with heart and soul? I am your man. From a quality starter guitar through to World Class hand made guitars.   With honesty and integrity central to my philosophy in life and business I assure you that you are in safe hands and I will guide you based on your needs and requirements. If I can’t help I will tell you and point you to “a man that can”.

Try guitars in a welcoming environment..

I try and make your stay at Richards as enjoyable as possible, which may include boring you to death about the guitars available, their history/pedigree etc. or it may just be you want to spend some time on your own trying out the guitars available. Either way you should find the shop welcoming and totally un-intimidating.

Read: Richards History - From Birth To Now!

Crafter TB Rose Plus

Crafter TB Rose Plus  01/06/2014
Full StarFull StarFull StarFull StarFull Star
First of all, I am from Malaysia. It is difficult to get access to higher end Crafter models here. I tried to purchase one through Ebay (UK or US sellers) but the postage to Malaysia was way too high! It's like buying another guitar with those postage costs.

Then I found Richard's website and had a chat with him over the net (in fact, many chatting sessions over several days). I have to say Richard is a very nice guy, very patient and always answers my questions and doubts. He recommended me the model that suits my playing style, which is purely fingerstyle. And more importantly, his shipping costs are reasonable (and much lower than those Ebay sellers).

It's actually quite discouraging to buy a guitar online, especially if you have not played it. But since this model is not available here in my country, I took a chance with Richard, bearing in mind that the guitar will be fully setup by a pro before being sent out.

It was the Christmas season, and delivery was slower than expected. It took about 10 days to reach here, including holidays. The guitar arrived in perfect condition in its Hiscox case (which Richard kindly exchanged with the original Crafter deluxe bag - Thanks for that Rich!). The Hiscox case really has superb quality and fits the guitar like a dream.

Now the guitar. As expected, the guitar was setup in great condition, nice low action across the entire fretboard, clean strings. And the AHA.. moment was when I tried to tune the guitar to DADGAD (the only tuning I play, which Richard didn't know - Yes, I am a hardcore Pierre Bensusan fan!). I started tuning the low E and it just rings forever. The sustain is amazing. Put a capo on, the intonation is still perfect. Everything works out well. Harmonics are clear.

Note that this guitar has a lower bout that is as wide as a dreadnought, hence the great bass and volume. But it has a narrower waist, which makes trebles clear and bright. It really is perfect for fingerstyle. The nut width of 45mm is perfect (not many guitars at the price range have such a nut width - most of them have 43mm). The neck is not too thick nor too thin, just nice for great fingerstyle action up and down the neck. No problems using the thumb for the low string.

One more thing, which is not necessarily a bad thing - this guitar is kinda heavy. Maybe its the electronics that are fitted in. It is definitely much heavier than other acoustic guitars I have. Oh, and the looks is killing me. The more I look at the twin birds, the more beautiful they are. For your info, the twin birds and flowers on the fretboard and top of the guitar are all made of wood. Yes, wood. The guitar also features abalone fretboard markers, which is kind of a new feature on this model, as I have never seen any fretboard markers on any TB Rose Plus. A check on the serial number through the soundhole reveals this guitar was made in September 2013. Must be a feature recently added to the model.

In summary, this is a great guitar to have and it is definitely a keeper. Also, there is no doubt that I will buy all my future guitars from Richard, as the setup and the service provided is second to none.

Thanks for everything Rich, and God bless!

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