It has been a long standing frustration of mine that by using so many different avenues of communication to spread my message it is nigh on impossible to track and maintain a thread of conversation between all of them. My communication software which I introduced at the beginning of the year ("log enquiry with Richard" button on the left hand side) has been fantastic and a big help with my general enquiries. This remain the "official" and "recommended" route to enquiring with myself online. However! Another new fangled gadget has enabled me to pool all of the streams of content including...
Twitter @ mentions
All together in one place!! PHEW!!!! Not only that but its all sent to my Iphone too so I can get all this stuff on the move.
My I phone was a birthday present and that too has been a massive help so when a customer creates an initial inquiry on the site and I have my phone with me I can just press the telephone number and call the customer back instantly if it is appropriate to do so.
All of this technology continues to help me help you and ensures I can continue to provide my highly personalized service to the standard I am happy with.
© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!