After 5 years I have finally succumbed to the fact that I need help. No not that help! We all know about that! No, I need assistance in order for me to maintain my fanatical levels of care and customer service.
Attributes I am looking for:
Well spoken with good communication skills
A strong sense of personal responsibility
Hours of work will be roughly mirroring my in store activity so my opening hours can be used as a guide.
This person will be allowing me "space" to focus as much as possible on my consultancy role within the business, my focus on education through my website & community at guitars.co.uk - such as:
Taking calls and passing on genuine inquiries to myself.
Providing backup telephone support when I am on a call and ensuring the customers are called back by myself.
Overseeing a range of activities ensuring promises are kept that have been made - that deadlines are met.
Communicating with suppliers to ensure products are ordered, returns are arranged and that collections are completed
Booking deliveries & assisting with packing
Most importantly this person must sense the responsibility they have in making every day a "success"
This person will be integral to the daily running of the business and will have a desire to take it to "the next level" (jargon)
You may notice that I am NOT looking for a person specifically with guitar experience. In fact NO experience is 100% fine if they tick all the boxes above.
Please email me a CV and a personally worded email to firstname.lastname@example.org if you are interested.
© 2017 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!