First of all, I have to apologise to "local" customers for what can seem like "awkward" opening hours. I know how it seems when you turn up at what you think would be a normal time of the day and not find me around...
Due to the unique way my business operates, my time is split amongst the various aspects of my job which includes dedicated live help at all hours of the day to customers all around Europe. I personally wrap and pack every guitar and oversee the setup to make sure the customers instructions are adhered to. I cannot therefore dedicate my time to "normal retail hours" as my business is not "normal retail"! Despite what someone may think when they turn up and find my shop "closed" at 4.30pm or at 9.45am - I am always dedicating my time to my customers (how many times have I heard the joke about getting out of bed a little earlier? Always recipricated with a polite smile of course) .
NEW "SHOWROOM" HOURS
Monday: Open 10am-4pm
Tuesday: Open 10am-4pm
Wednesday: CLOSED (Live Help & Phone OPEN)
Thursday: Open 10am-4pm
Friday: CLOSED (Live Help & Phone OPEN)
Saturday: Open 10am-4pm
Sunday: CLOSED (Live Help OPEN)
Click Here to Read About The In Store Experience
© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!