I am off to Gran Canaria for a 2 week break. Yehaaa!
However, as normal, anyone who knows me knows that my kind of holiday is always more like a working holiday - keeping in touch helps me relax. So here is the detail...
From Monday March 29 I personally will only be available by email (not phone or live help).
The shop will be open and contactable on Mondays, Tuesdays, Thursdays & Saturdays as normal.
During this time my phone will not divert to my mobile but will be answered when the person (either Chris the technician or Adam my weekend helper) is available to do so.
The workshop is open too as normal during the days highlighted above from 10am-4pm.
Any orders that were in progress prior to my leaving have already been booked in for workshop and dispatch and any customer appointments have been diarised and I will prompt my technician on those days to make sure he is aware of your arrrival.
So basically, the stage is set for me to enjoy a couple of weeks with the family!
Sun here we come!!
PLEASE do not hesitate to contact me during the 2 week break by email if you need me. A few emails keeps my mind active!
PS...Just to really make you jelous, this is one of the beaches I will be frequenting while you traul through the hail that I hear is coming this week!!!! Oh I am sooooo cruel!
© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
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To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!