Just to let you know that Chris who is normally responsible for most of my retail setups is sick today.
It also coincides with several promises to customers, my accountant collecting my accounts for my VAT 1/4 end and a stock take that has to be submitted by the end of the day....... ahhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!
I have already made all the relevant grovelling calls to customers and am now in the process of allocating and reorganising work normally carried out by Phil who handles jobs like refrets and heavier duty repairs as well as setups.
Now then.... the bottom line is that Phil will be meeting me at the shop at around 12pm to collect around 8-10 guitars for customer setups. Once he has gone I have to dedicate the final part of my day to my accounts ready for 4pm.
I am still hoping to get all my mail order guitars out on Thursday as would have been promised prior to the sick bug! Fingers crossed.
So sorry as this will of course mean the retail side of things will be "offline" so to speak.
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© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
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To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!