As you may know I offer a fairly "round the clock" service offering pre and post sale advice via my live help, telephone and email.
Combined with this I handle the incoming deliveries, organise the workshop and personally wrap and pack every guitar.
I am finding that with all the various things I need to regarding the shop move I am finding myself needing to be in location A, B or C when obviously my in store customers are expecting me at the shop!!
I do not like letting anyone down so I want to just point out now that between now and when I move (which should be no later than the weekend of Saturday 5th June) you really should call me on 01926 833389 to ensure I am around before visiting on any day.
A major factor in moving to Stratford Upon Avon is to provide my customers with even greater in store access. My shop is just down the road from my house so I can even open up on a Sunday or late night if a customer requires it. It also means I can pop down in the evening and clean up or get ready for the next day if I need to (currently I have to travel 30 minutes to get to the shop so that is out of the question).
If you have been following me you probably know I do not follow the normal laws of retail, prefering to be considered as a consultant with whom you can purchase from if your requirements match up with the recommendation. The new location is however far more visible than at Leamington and I am really looking forward to providing much more consistent "in store" advice to my home town. Its been really exciting coming up with the shop fascias and screen printing knowing that passing traffic will actually SEE it now!!!! Scary!
Anyway, thats about it for now. Give me a call on 01926 833389 if you need me.
Click Here to Read About The In Store Experience
© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!