Well, 1st of June arrived and I was amazed when the BT engineer turn up at 9am - as promised! I couldnt believe my eyes.
However... It was too good to be true of course. No broadband so I think, well fair enough, lets give the day to get it running. Today I check my broadband to find that I still have no broadband despite the fact they have known I am moving in for 1 month and I have been specific in my requirement for instalation on 1st June.
I look for a phone number in all the literature and of course nothing at all other than generic numbers that put you into their sales queuing system.
Anyway - sparing you the boring details I eventually find that their system states my broadband will not be installed until the 8th June.
I did tell you last month BT would let me down and not only have they failed to supply the broadband on time but they cut me off last month when they initially took the order. Total utter incompitence at the extreme.
Anyway - after much moaning and groaning they have promised to get my broadband working by tomorrow...
Yeh.... we won't hold our breath will we.
Well done BT. You have outshone yourself on this occasion...
PS How DARE you Tweat me and tell me you are there for me if I need you! Total utter rubbish.
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© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
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To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!