OK. So far we have the phone now working (01789 263333), broadband up and running and I have moved about 70 guitars across to Stratford. If you have tried calling me you would have heard the answer phone message as I have not really been in the store much, focusing on getting stock moved from Leamington rather than spending any time in the store itself.
Today (Sat 05 June) we are focusing on moving the remaining stock, office equipment, display cases, stands and hangers with a view to getting them over to stratford and some basic displays up and running ready for Monday. Hopefully we will get some racking up later in the day and on Sunday.
If things go very well we may also get the workshop tools moved across too.
If all this goes to plan I will be pretty much up and running at Stratford in a basic form by Monday.
Our new signage is being put up towards the end of next week.
My private customer parking is still being landscaped by the builders but the plans look fantastic - I am so excited about that being completed which I am told will be before the end of the month.
BT have just set up the call divert function for my new telephone number but I will not start using it until Sunday or maybe Monday morning as my focus has to be on moving the shop over the weekend.
Regulars will have noticed my live help has not been running much this past week as it has been impossible to offer continued service with the combination of disrupted lines and activity between stores. Too tired at night!
All online help services, calls and call diversion should be back to normal on Monday - thats my target.
So basically, everything has gone to plan so far and I should be far more available for enquiries as of Monday.
I will let you know how we get on!
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© 2016 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
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To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!