Contact - Order Tracking

Just Placed An Order? Checkout our FAQ

Welcome To Your Order Tracking Manager - Teresa

Teresa has worked with Richard for many of his 20 years in guitar consultancy (bringing up their family in between!) You will find her most helpful at updating you via the following methods... 


24/7 Order Tracking Call Back Service: 01789 53 22 31

Call this number and state the last 4 digits of your order number.  Teresa will be in touch as soon as possible.


We make a commitment to respond to any email sent to this address in the fastest time possible.  If in the unlikely event you do not get a reply please contact Richard on live help who will look into your request for you....

Live Help

If you require an immediate or urgent response or have not received the update you expected, Richard can investigate your issue and ensure the relevant updates are made.