The single biggest difference about buying a guitar from Richard compared to one of the big-brand stores is this: his enthuiasm. Because he has a genuine love for guitars he stocks some great models that you just can't get elsewhere (easily) - in my case a Godin ACS. He is available to chat online and it quickly becomes clear that he knows his stuff and he was still replying to my e-mails way after office hours. When I placed my order he took the time to tell me he could actually SAVE me some money with a second-hand (immaculate) alternative if I prefered. When my guitar arrived it had been packed with real care that only someone with a love for guitars would bother to do.
From beginning to end this was a great experience. I'll be back when I want my next guitar!
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)