I am often frustrated by wanting to give the very best experience possible online when my technology skills are clearly self limiting in what I can do personally.
I have teamed up with a wonderful tech who is now helping me realize my full potential in terms of helping assist my customers online.
A key starting point in this area is intelligent, practical navigation that will help me to help you when short listing guitars relevant to your needs.
Navigation systems are all well and good but they are always so "generic" and what I have planned will provide navigation specific to a brand or category of product that will help me - help you. It will be more liking have a personal assistant than a clunky menu (that is my hope)
It won't make much sense now and I do not want to say too much until there is something to show you but rest assured there are some nice developments being worked on for improving site interactivity.
It will roll out brand by brand.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE
01789 26 33 33
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!