Contacting Richard Whilst The Showroom Is Closed
Log your enquiry using the tab on the left hand side (Orange Tab "Log Enquiry With Richard"). This will enter all your contact details onto my customer database and will associate any further contact with your enquiry and details on the system. It works beautifully!
I WILL get back to you promptly if you use this method.
Keep any eye out for this as I will be available at certain times most days so just see if I am there!
Any order received online will be processed as normal. I am continuing to dispatch guitars during my break and the workshop will also be operational as normal but will only be working on guitars sold.
All I ask is for you to be mindful that I will do my best for you whilst I balance your needs with my time out.
Thank you for your patience whilst I take my holiday. I won't be far away as we are doing some renovations at home and appreciate the time with my family during the holiday period.
By making an inquiry during my holiday break helps me feel wanted!!! People are so kind and polite when I go on holiday and feel I should have time off so don't contact me until I return. All this does is gives me a MASSIVE back log on my first day back!!! It is really kind to consider my time off but hand on heart I am more relaxed dealing with inquiries which is why I make myself available when I am taking some time out.
As for showroom visitors...
See you on 10th April! ( I already have appointments booked in for my return so PLEASE make sure you contact me if you need to arrange a time to visit)
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Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE
01789 26 33 33
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!