After 5 years I have finally succumbed to the fact that I need help. No not that help! We all know about that! No, I need assistance in order for me to maintain my fanatical levels of care and customer service.
Attributes I am looking for:
Well spoken with good communication skills
A strong sense of personal responsibility
Hours of work will be roughly mirroring my in store activity so my opening hours can be used as a guide.
This person will be allowing me "space" to focus as much as possible on my consultancy role within the business, my focus on education through my website & community at guitars.co.uk - such as:
Taking calls and passing on genuine inquiries to myself.
Providing backup telephone support when I am on a call and ensuring the customers are called back by myself.
Overseeing a range of activities ensuring promises are kept that have been made - that deadlines are met.
Communicating with suppliers to ensure products are ordered, returns are arranged and that collections are completed
Booking deliveries & assisting with packing
Most importantly this person must sense the responsibility they have in making every day a "success"
This person will be integral to the daily running of the business and will have a desire to take it to "the next level" (jargon)
You may notice that I am NOT looking for a person specifically with guitar experience. In fact NO experience is 100% fine if they tick all the boxes above.
Please email me a CV and a personally worded email to firstname.lastname@example.org if you are interested.