There have been some family health issues over the past week which have been quite a worry personally as well as a little distruptive for my customers. The main worries seem to be resolved now but I may well be required to help out at home over the next week.
The only real change to my normal working week will be activity involving the showroom or "collections" of guitars that have been purchased previously.
Online orders will be processed as normal
Live Online Help will be open most hours as normal
Guitars will be dispatched as normal
If you want to collect a guitar from the shop that you have already purchased this will be possible on Tuesday or Thursday between 10am & 4pm (closed 1-2pm for lunch).
The showroom itself will be available as and when I am able, depending on how things pan out at home.
If you need me, click on the live help button and I will do anything I can to help - as always.
If you were hoping to visit my showroom this week, apologies for the inconvenience and thank you for your understanding.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE
01789 26 33 33
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!