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I was anew customer when I purchased my Eastman T386 just over a year ago, and was very pleased with thre service and expertise of the staff, as well as the wonderful experience I had choosing the guitar oin their showroom. I went on to buy another guitar (this time a Fretless Bass, by Cort) which was a "Pre-Loved" instrument. Again the experience was very good, and the setup was excellent. Having recently had mny free 1 year setup up, I can again say that thee service offered at Richards Guitars is second to none. They are accommodating when it comes to organising things to suit you, and the setup itself ranks as the best I have ever had.
Handmade with precision and attention to detail by Eastman. Set up to perfection by the Richards Guitar team.
A modern boutique re-imagining of the classic single-cut mahogany bodied guitar of the '50s.
Beautiful clear, articulate, and dynamic tones. My Eastman SB59 is my main guitar, used for writing, recording, out on the road, and peaceful moments of home playing.
I purchased my Furch, sight unseen and unplayed. I explained to Jake my style of music, how I played and the sound I was looking for. Originally I thought a Dowina was for me but after a few online chats, watching a few online videos etc., I was persuaded that I should go for Furch Blue Gc-CM Master's choice with the CNR active neck model instead. I am extremely pleased with the service I received, the advice given and the updates on ordering, arrival and delivery. All spot on. I was in no great hurry to get it but it was good to be kept informed.
This guitar is something special to hold, to play and to look at. It really is beautiful in all aspects. I had wanted to buy another acoustic (ideally electro) for a while and with the advice of a friend who has the T98 Parlour Lag I went for the T98 ACE. I wanted a high quality guitar that would feel equally at home with finger picking and strumming, had a warm tone, well balanced highs and lows, has a lovely resonance and could somehow effortlessly amplify my soft figure picking in the absence of long finger nails...oh and at a modest price (below £500) - not too much to ask for right!? Ha ha
Well I must say this has exceeded all expectations and I got more than I'd hoped for with the T98 ACE and that's even before I plug it in!
What made it even more special was the much needed advice and guidance I received from the team at Richard's Guitars whilst weighing up my options as well as the care and attention that went into setting up the guitar to my specifications and making sure that it was nothing less than amazing before it was posted out.
The quality of the guitar makes me play better and sound better. Part of my goal was to get back into guitar playing after going through a period of years where life was getting in the way. I can safely say since purchasing this guitar I have played more in the past few weeks than I had in the past 5 years! It even spurred me on to put up a proper guitar hanging rack.
I highly recommend the guitar and what's more I highly recommend Richard's Guitars
Richards guitars provided an unbelievable experience via on line purchase. he guitar came well packed and arrived in fantastic condition. Communication via email was flawless. I've attached a picture of me in the Amazon jungle from this past July!
Just bought another wonderful guitar from Richard's Guitars. It's an Auden 12 string. It's what I was missing in my arsenal of guitars. It is an amazing guitar that was recommended to me by Jon and Jake and they never let me down. It sings so sweetly and I can't put it down. Another massive thanks to Richard, Jon, Jake and Chris the guitar tech for all the expert advice and knowledge they gave me. They are all so understanding and great guys. The fingertips are sore but I'm a very happy guy...all the best, Barrie
I had a appointment to try some guitars in the showroom.
Jake had already selected some he thought I'd be interested in and was on hand when needed for information and advice. It was a lovely experience. I played a lot of guitars in those 3 hours and never felt rushed or pressured in any way.
The Dowina guitars are some of the most beautifully crafted instruments I've seen and play beautifully.
In the end I picked a Furch. The sound is exceptional - rich and resonant.
I left the showroom confident I'd picked the right guitar for me and paid a very reasonable price for it.
The guitar was delivered 3 days later. I'd asked for a couple of minor tweaks which had been done and overall the setup was spot on.
The whole team were a pleasure to deal with and I am a very happy customer. Would highly recommend.
I'm 74 years old, have been an electric guitar player since my teenage years and haven't owned an acoustic since my teenage 'folk' days. I've been playing live in bands for many years but stopped a couple of years ago and have some issues with arthritis in my hands. I still have 3 of my electric guitars but wanted an acoustic in order to encourage more spontaneous bouts of playing instead of having to pull an amplifier out and get an electric set up. I also feel that an acoustic will help me to focus on my technique.
I have spent a lot of time researching brands, suppliers and watching reviews. Richards Guitars, I thought, had a really customer focused attitude so, after talking to Jake about my short list and taking his very honest advice, I ordered a LAG T118ACE. Getting the guitar set up by Richards Guitars with the best possible action was a big factor and, within a few days, my guitar arrived ready to play. It's a complete beauty and a real quality instrument! Throughout the process, Jake has been there for me, answering my questions and pointing me in the right direction.
A huge "thank you" to Richards Guitars. All I have to do now is get used to playing an acoustic again!
Thanks very much to Richard's Guitars for providing such an outstanding service.My beautiful guitar arrived in perfect condition and was set up perfectly and ready to be played straight from the box.This service was invaluable to me as It would have been very hard for me to find someone in my area to do a proper set up for me.All in all top class.I'll definitely be back.
Thanks again.Luke.
Hi Luke
Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience with us and that your guitar arrived in perfect condition. We always strive to provide top-notch service and we're glad we could make the set up process easier for you. We look forward to seeing you again soon. Happy playing!
Riccardo
I bought a guitar from Ruchards and the service, communication and aftercare was great. I'd recommend them to anyone.