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Article: Attention To Detail - All Part Of The Service

Attention To Detail - All Part Of The Service
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Attention To Detail - All Part Of The Service

This is a close up of the tuning mechanism on an electric guitar going through our workshop pre sale.

Every guitar we sell is meticulously inspected and setup to our professional standards.  No stone is left unturned and here you can see the tech has found the winding bolt hasn’t been pushed in far enough.  It works - the customer may or may not have noticed?  The important thing is my tech did and immediately remedied the situation so the customer will never even know it had to be done.

At Richards Guitars it’s never “ok” - that’s the difference that makes me so proud of the business and my team  :)

 

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