Although it took a little while to get the guitar in (not Richards Guitars fault - it was an importer problem), it was worth the wait.
I was able to book a showroom slot, the guitar had been set up for me according to my playing requirements, and I had a very pleasant hour or so trying the guitar - finger picking, strumming, different tunings, slide. No interruptions by staff - up to me when I had played enough. I was also given the option to play other guitars on display (I daren’t, otherwise I would have been there all day, and much poorer!).
I fully recommend Richards Guitars - the offer of 6-month and 12-month check-up for the guitar, with flexibility around timings for this service is great.