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I obtained all but one of my guitars from Richard's Guitars, and this one is, I think, the most exquisite so far! I came to look at an Auden Chester Neo, but tried the Artist series too, and was utterly sold.
My experience of the sale was as I would expect from Richard's Guitars -- I tell them what I am looking for, an appointment is made, a selection of guitars meeting my criteria are made available, I am given space and time to try them, but advice is never far away if needed. After purchase, the aftercare in the form of setup is excellent!
There is a reason why I come back here!
Very happy with purchase. Arrived very well packed. Came with a perfect fitted case. Must say it did sound a little "thin" on first playing, but playing for an hour or two every day the tone is definitely opening up and sounding a lot better than original. I think it will still improve over the next few weeks. The set up is also perfect.
A pleasure to deal with your shop
Terry