My new guitar was set-up for me & it sounded great; but then it sounded great when I tried it out before buying.

However, as part of the deal, I also had my existing guitar set-up for half price. This sounded pretty good to me to begin with, but it was definitely improved once the work was done.

In summary, I couldn't be more pleased with the service.

I upgraded my acoustic and at the same time had my two existing guitars serviced. When you buy a new guitar, the value of the pro set up can be overlooked because if you bought online like I did, you never see the pre condition. Having my existing guitars set up changes that. Beyond the 6th fret buzzed, my PRS also didn't play as well as I'd like. The acoustic now sounds nearly as good as the upgraded guitar. And the PRS is way more enjoyable to play. Great job on both.

Excellent service provided by Chris

Great and friendly service

Great set up completed on two Les Pauls both guitars play and feel amazing and very reasonably priced - thank you for such a great service and highly recommended

Chris made a huge difference to my old Columbus 'Stratocaster-style' guitar with the Custom Pro Setup package. Highly recommended!

All good sorted my problem with fret rattle on a standard capo

Bought a new electro acoustic guitar and the set up was great. My old electric was set up as part of the package for half price and the difference was amazing. Great service and thoroughly recommend Richard Guitars

Always great service and the technician is an architect when it comes to servicing my guitars. Great to see Jon and Jake again, best wishes to the rest of the team.

Splendid service, very happy with my guitar

Very happy with the result of the set ip which made the guitar much more playable
Thanks

I had my guitar serviced with there guys. Spoke to several people throughout. Process was really smooth, everyone was really friendly and knowledgeable. Really helped with any questions I had! Top work

Excellent service, guitar like new!

Great after sales service- adjusting action

Great service. Reset on my Godin 5th Ave. Friendly techs, great showroom to browse.

Great accessories includes a guitar stand .

What a difference you have made, thank you for listening and delivering. Great experience all round

My guitar purchase arrived via courier with a newly fitted set of strings and a free check over. The team were helpful and friendly, and knowledgeable.

Transformed the playability.
Best advice on string selection as well. Good interaction and explanation either Chris

Great set up. Finally the guitar is playable.

Excellent set up and action on a new electro acoustic purchased from another manufacturer

Took in two guitars for a setup.

After I picked them up both of them had been restored to pretty much pristine condition and were playing better than they had in years.

Have received nothing but top quality service from Richards Guitars. Very professional, friendly and eager to meet your set-up requirements.
Top quality professional set up on 2 of my guitars , as requested. No hassle with shipments..
Recommend !

Great work done by the guys at Richards Guitars. Came in with a pretty poorly set up first and walked away with it playing like a dream.

Had my Crafter electro acoustic set up as part of a deal when I bought a new guitar and I am super happy with it. Set up is perfect, the guitar plays wonderfully now, so much better than before, thank you

The set up on my new guitar and and my Yamaha TA was excellent. They both play so easily now. I have just one string that catches when tuning on the bridge but I am confident this will be sorted on my free 6 month set up.

My Epiphone Les Paul had never sounded quite right but Chris did a lovely job of tidying up the electronics and making it easier to play. I would recommend this service to anyone.

Prompt, excellent service on the setup of an old archtop - a lovely guitar that never quite played to its potential until Chris worked his magic on it - again.

Thank you!

A brilliant service again, my guitar was set up beautifully and plays like a dream. As always the staff were brilliant, can’t recommend RGuitars enough. Thank you for a fantastic experience.

Perfect set-up by Richards Guitars. My Eastman t59v plays like a dream

Happy with service and charge