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Contact & Visiting Us

We are available in many ways - from live chat online most hours through to our showroom in the Heart Of England (Opposite Stratford Upon Avon Train Station).

Whether shopping online or at our home in Stratford - You couldnt be in safer hands and we very much look forward to speaking to you soon.

Use this page to learn more about how to get in touch - stay in touch - and for peace of mind about our service

Contact Form

Send us a message below and we will get back to you (You can also do the same using the live chat - and gives us the chance to reply immediately)

Our Home

Richards Guitars

Unit 1 Western Road

Stratford Upon Avon


CV37 0AH

Email us

Call us

Phone: +44(1789) 26 33 33
9am: 5pm Monday to Saturday

Live Chat

Monitored 247 by Richard (so you may catch him!) but always open during opening hours as standard

Our Facebook  is constantly updated with our latest news and updates

Richard has an extensive Youtube library of recommendations, reviews and updates from Richards Guitars - along with insights into the Industry you may not hear elsewhere :)

You will even find some Blues Tuition from Richard if you look hard enough :)

Frequently asked questions

Remember - You can ask us anything on live chat and we will always get back to you - either immediately or as soon as we are able :)

Can I Trust Buying a Guitar Online From Richards Guitars?

We have over 5000 customer testimonials which have been recorded - Richard has been a highly respected and trusted supplier of guitars online for 27 years.  Every guitar is setup to perfection before sale and there is nothing we will not do to support you before or after your purchase.  We provide 6 and 12 month check and reset service - all part of the unique style in which we operate. 

Richards Guitars operates in many unique ways - very much away from the normal "guitar retail" template.  From the professional setups provided on every guitar purchased - to charity work (We raise money for MIND, Butterfly Convsevation and our customers have helped us plant well in excess of 3000 trees in our "Richards Gutars Customer Forest".  If that doesnt make you want to buy a guitar from us  - Richard ONLY sells brands that have a unique offering - a story to tell  - We sell nothing that couldnt  be recommended to a "best friend".  You literally cannot buy a "bad" guitar from our entire catalog.  Not many shops can make that promise.

Whilst you can easily access hundreds of "5 star" customer reviews via Facebook, Google, Trustpilot & Yotpo - This particular write-up by the unique and wonderful European Custom Shop Guitar Builder, Dowina Guitars, was particularly poignant and so appreciated.... 

Can I Visit The Showroom?

Of course!  We highly recommend you do contact us before travelling only because we do prioritise our showrooms for private appointments.  We have 3 lovely showrooms for acoustic - electric - and one dedicated to Vintage & Proshop electrics - All of which can be "booked" for an AM or PM appointment - ensuring you have total peace and we can give you the full red carpet treatment :)

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