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Refund Policy

In the event of a refund being required we aim to complete your refund within 14 days from the confirmation of refund date when buying online.

Circumstances where refunds will be provided

  • If goods have been returned within the 14 day trial period when buying online
  • If a fault is found or develops within 30 days of purchase
  • If repair/replace options have been exhausted when covered under warranty beyond the 30 days of purchase
  • At our discretion if a guitar is returned without fault after buying in store.