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Refund Policy

In the event of a refund being required we aim to complete your refund within 14 days from the confirmation of refund date when buying online.

Circumstances where refunds will be provided

  • If goods have been returned within the 14 day trial period when buying online
  • If a fault is found or develops within 30 days of purchase
  • If repair/replace options have been exhausted when covered under warranty beyond the 30 days of purchase
  • At our discretion if a guitar is returned without fault after buying in store.

 

Your Purchases are Making A Real Difference

Beyond natures constructs - what you experience every day is the result of someone's thought. Actions follow thoughts and every action has an impact - for better or for worse.

Thinking of buying a guitar?

If you buy from us - the impact will be a guitar received setup to perfection, personally recommended based on 29 years industry history & research - you wil avoid buying a guitar you regret - you'll help remove.a plastic bottle from the ocean, £1 will go to butterfly conservation, you'll receive a tree to plant & you will be contributing to the £100 a month we forward to MIND mental health.

As I say, thoughts lead to actions which will have impact - for better or for worse :)

Ocean Bound Plastics

Butterfly Conservation

Mental Health

RE Forestation

Daily Insta Pics

A great WaY to Stay Connected

Subscribing to our Instagram will bring you the pics & reels I create but checking them out here will give you so much more context with additional detail available on the product pages - and of course you can click on chat and discuss anything you see appearing, and i'll be happy to give you the back story behind the recommendaton.

Just click on an image to learn more!