In the event of a refund being required we aim to complete your refund within 14 days from the confirmation of refund date when buying online.
Circumstances where refunds will be provided
- If goods have been returned within the 14 day trial period when buying online
- If a fault is found or develops within 30 days of purchase
- If repair/replace options have been exhausted when covered under warranty beyond the 30 days of purchase
- At our discretion if a guitar is returned without fault after buying in store.