Refund Policy

In the event of a refund being required we will ensure this is made within 7 working days from the confirmation of refund date when buying online.

Circumstances where refunds will be provided

  • If goods have been returned within the 14 day trial period when buying online
  • If repair/replace options have been exhausted when covered under warranty
  • At our discretion if a guitar is returned without fault after buying in store.