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Richards Guitars Reviews

Guitar Reviews & Customer Experiences

Every wonderful, good, bad, indifferent and down right embarrassing review we have collected over the past few years.

I am so proud of the service we offer INCLUDING my 1-star reviews, because I know, in my heart, we did, and would continue to do - anything for those customers to make them happy if it were possible.

 

Looking for guitar reviews specific to a certain brand?

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Please Read The AI Generated Review Summary (Shown below)

Completely 100% authentic. Compiled by scanning every single review we have on file - thousands of customer reviews ( yes, including every single 1-star review).  

A summary any business would be proud of, I hope you would agree!

 

Based on 3329 reviews
91%
(3022)
6%
(200)
2%
(62)
1%
(21)
1%
(24)
G
Vintage REVO Series 'Surfmaster Thinline' Twin Electric Guitar ~ Greenburst
Guitar Gate Subscription (Bourg-la-Reine, France)
Great service

The guitar is great, and the shipping and availability of the staff was very nice! Thanks team!

A
Furch Blue Deluxe Gc-CM
Alex Hamilton (Oban, United Kingdom)
Excellent guitar for the price 😀

This is my first Furch guitar and I’m delighted with my purchase. This is one in their low/mid price range but sounds as good (or better) than my Taylor 614ce and quite definitely plays better straight out of the box. In the past few years having also purchased Eastman instruments I have come to the conclusion that US manufacturers just don’t offer anything to justify their pricing.

M
Guild A-150 SAVOY
Michael Oliver (Leicester, United Kingdom)
A beautiful guitar

I've had my eye on a Guild A150 for sometime then this one popped up at a very attractive price. I received it just after the new year and it's my Christmas present to myself. It was nicely setup, and plays extremely well. I couldn't find a blemish of any kind on the guitar and it was absolutely perfect. I've never bought a guitar that was so good on delivery. I will definitely buy again from Richards Guitars

P
Furch Blue Deluxe Gc-SW, Acoustic Guitar
Paul M. (Birmingham, United Kingdom)
Furch Blue Deluxe Gc SW: my new best friend.

I had three Furchs in my collection already: Yellow GcCR, GN4 Nylon and Little Jane. I also have a McNally OM, Dowina Merlot BV, Larrivee Baritone and Brook Lyn. I kept thinking this is far too many, especially as I am now retired and might need to reduce the flock to raise funds. But I then realised that I love every one, dearly…but could not, obviously, buy any more. I was however a bit obsessed with the walnut guitars I’d heard…something in the tone that was so different to what I had. I’d heard Blue Series walnut offerings played on You Tube reviews and they sounded so bright and distinctive. So, when tempted by a reduction on the Blue Deluxe GSW I yielded to temptation. I am sooooo glad I did. In short, I absolutely love this guitar. How can a guitar sound this good at this price point? The point of listing my other guitars is to show that I have some pretty decent ones (the house is falling to bits but I have nice guitars…which seems the right priority to me)…yet, it is now this guitar that now comes out more than any other. It came perfectly set up for me and my predominantly fingerstyle preference…as have the other three guitars I’ve bought from Richard. Jake was extremely helpful right through the purchase process and the guitar arrived well packed and on time. As soon as I picked it up I was in love: the tone is just wonderful, it plays so easily, despite my best efforts to mangle every note and I love the feel of the open pore finish. It is bright and joyful, clear and articulate but with a real power when you want it. I was also taken aback by the beauty of the walnut back: beautiful and perfectly matched swirls that I’ve only seen in more expensive guitars. How can Furch produce the guitars they do at these prices? At the risk of repeating myself, I love this guitar.

An excellent guitar, plays beautifully, feels great in your arms, for this being a middle range in Furch guitars, I’m really pleased with the quality of this guitar, and of course Richard’s Guitars were fantastic in looking after me in the purchase. I definitely would buy from them in the future.

J
Furch GN2CW Hybrid Nylon String Cutaway Classic
John Browne (Bridgend, United Kingdom)
Articulate, precise, forgiving and beautiful.

This guitar is absolutely sublime. I have had some less than average experience of nylon stringed guitars in the past but I do love their sound and tone.
I sought advice from Jake who had all the time in the world to address my concerns and hesitations.
Having played this guitar I can state, without reservation, that his counsel was absolutely spot on.
The walnut / cedar combination provides a far better tone that I could have hoped for, the articulation is amazing and the guitar is beautiful in every way.
The set up is perfect, when it arrived the outside temperature was just about freezing but after tuning up once the guitar stayed in tune! This is remarkable with brand new nylon strings (which can act like elastic bands).
First class instrument from a team that provide works class service.
Now I need to go and search for a tab for Stanley Myers’s Cavatina!

A
Ibanez AR520HFM Violin Burst (Used)
Alistair Sutherland

Came really well packed and played like butter straight put of the box.

such a special guitar

This is my second Dowina and I didn't think I could love it any more than my first. But I do. It is a beautiful guitar in every way - lovely wood, beautifully made, little details, really comfortable to play. And the sound is quite special. I'm not a brilliant guitarist but it is such a pleasure to play, and makes me sound way better than I am. The customer service from Richards Guitars was outstanding. From the first question, to sorting out a complex shipping, both Jake and Jon were helpful, friendly and speedy in responding and in making the whole thing a pleasure.

Great guitar!

This is a great and unique guitar. I love the neck and the general playability, the pickups and the variator switch; providing lots of tone options. The tremolo works very smoothly and stays in tune well, and last, but not least: the guitar looks great, with the greenburst finish, the binding and the fretboard inlays. And it's fairly inexpensive too 😊

Great guitar

Great sounding guitar, finish is perfect and extremely high quality. Love the 45mm nut and body size.

Only negative thing is the setup was not good, high action, too much neck relief and scratchy frets.. glad I didn’t pay £90 for the service!

G
Vintage Custom Pro Upgrade
Guitar Gate Subscription (Bourg-la-Reine, France)
The Pro Upgrade is actually Pro

When purchasing a guitar in store, you generally have a coupon for a setup at a local luthier/tech shop. When purchasing online, we're usually lacking that option... Well thanks Richard's Guitars, having the option makes all the difference. The setup was on-point, the guitar plays nice!

Amazing customer service, quick delivery after order. Set up perfectly. Amazing sounding guitar. 1st class seller

Nice addition to the collection- plays very easily with a good feel to it

Great case, well made good VFM

A good set up, guitar plays well

I
Dowina Figured Ebony GAC
Ian (St Helens, United Kingdom)

I've waited a while to write this review. It's too easy after a new guitar purchase to get over excited and try to justify spending a sizeable chunk of money on an acoustic that doesn't have Taylor or Martin on the headstock.

My advice to those that have a sizeable chunk of money to spend - don't buy a guitar with Taylor or Martin on the headstock. Buy a Dowina. Full disclosure - I own a Taylor.

The build quality at this price point is what you should expect. No excess glue permeating the bracing etc, neck smooth as butter, first class tone woods and absolutely on point when it comes to the detail.

Dowina has this in spades and then some. Blows the water out of Martin and Taylor at this price point, it's no contest. This guitar is so responsive, you can make it whisper, you can make it shout out loud - in every scenario it is perfectly voiced. If I had to choose one word to describe it, it would be....

Incredible.

As an aside to the guitar review, let's talk about Richard's Guitars and the buying experience.

These guys are special. In the current climate of buy fast and buy cheap they are beacons of what customer service and quality products should be. They are wonderful individuals, the absolute best. I can't find enough superlatives to describe these folks, but what I will tell you is that they know their guitars, they recognise quality, understand how personal a guitar choice is and will always do what is best for you not them.

Why bother have a phone number

Rang numerous times, no one answers, tried to purchase Furch Red Deluxe twice and not in stock but on the wedsiteand still waiting for notification of availability,

Do you think it would be possible for me to discuss the issues you have had?

I really do feel an explanation would put your mind at ease and help us help you.

I will try and convey my sincerity as follows:

I introduced the brand to the UK market over 20 years ago
I am the UKs largest dealer and have been for 20 years
I know the products like the back of my hand - every single one set up to perfection to your requirements
I personally spend hours and hours revising, calculating, forecasting stock to try and ensure the very best balance of models in stock at all times, ensuring all my favorite models are either in stock or about to arrive shortly.
I currently have 67 models in stock in the building
I have 30 guitars allocated in stock at Furch
I work tirelessly to provide the very best personalised service - as a dedicated specialist.
I employ just 2 other people in sales to answer calls - it is a workshop environment and we are incredibly personal in our service.

Sadly - this means that sometimes - especially if someone is off sick - we may be stretched to reply to every phone call in real time but we always have an answer phone and we always return calls.

Life is a balance - we try our best - its not always going to be a perfect scenario but its how our customers treat us - and how we treat them in response - that ultimately ends up with the majority being overwelmingly happy.

I never take any sale for granted and I also ensure my success helps incredibly positive projects - which may or may not be of interest - so I wont bore you with that side!

I would love to help you further

Richard

A well made ,great sounding and high quality guitar

Sometimes buying a guitar online can be a disappointment ( I've been there on a few occasions) but not this time. The guitar is everything I expected and more . Even better , my guitar teacher was most impressed. A great sounding guitar. It came with a set of 12's but I changed them to 10's as they suit me better. Nice low action . Sustain was better than my Taylor 324e . All said and done a good purchase and was recommend Richards Guitars! Case was great too!
SPA a great sounding pick-up .

One of the best purchases I have ever made. I was helped from start to finish helping me choose the right guitar then setting up and delivering. The guitar made me a beginner sound good. Thanks

M
Kremona SOFIA SC Solid Red Cedar, Solid Sapelli
Michael Lockley (Peterborough, United Kingdom)
Dream Guitar and a Well Deserved 5 Stars.

Just picked up my beautiful new Kremona Sofia ST-C classical guitar from Richards Guitars in Stratford upon Avon.

What a sensational instrument!

Great build quality and materials, and a sublime sound. I can’t believe how these instruments can be sold for such a competitive price. It plays beautifully after being set up by Richard’s team.

A personal thank you to Jon for his advice, guidance and sharing is detailed product knowledge.

A happy customer and a great purchasing experience.

J
Eastman E20OM-TC-SB Orchestra model
Jean-Louis Vergnolle (Brussels, Belgium)
Very good guitar

Son très rond, bon sustain, j’adore, ma meilleure OM

First Class In Every Respect.

I sought advice about purchasing a guitar of excellent quality at a reasonable price for my daughter to learn on.
Jon and Jake are trusted advisers in all matters of guitar. They guided me through options with patience and sagacity but without any pressure. This took time as I wanted to get it right.
I chose this Eastman PCH model.
I chose to have it delivered for convenience sake and at an extremely low price.
The guitar arrive safe and sound, and set up to absolute perfection.
It is a beautiful guitar. Way beyond my high expectations.
The set up makes a huge difference and the quality control at RGuitars is very stringent.
A wonderful experience from start to finish.
RGuitars are themselves first class and the Eastman will make my daughters first class joyous!
Thank you.

R
Eastman Juliet V//B-BK Antique Black With Bigsby
Rowan Baylis (Ryde, United Kingdom)
What an absolute stunner!

Eastman's Juliet felt "right" from the moment I picked it up. It arrived perfectly set up from Richards Guitars - and still in tune(!) despite changes of temperature and being bounced around by the courier. It's just about my ideal electric guitar - so comfortable and accurate to play, with beautifully articulate pickups and a very stable Bigsby to add subtle shimmers. It has a totally unique vibe all of its own which I really like, and yet it feels like a guitar that I've played for years and is a trusted go-to instrument.

Your Purchases are Making A Real Difference

Beyond natures constructs - what you experience every day is the result of someone's thought. Actions follow thoughts and every action has an impact - for better or for worse.

Thinking of buying a guitar?

If you buy from us - the impact will be a guitar received setup to perfection, personally recommended based on 29 years industry history & research - you wil avoid buying a guitar you regret - you'll help remove.a plastic bottle from the ocean, £1 will go to butterfly conservation, you'll receive a tree to plant & you will be contributing to the £100 a month we forward to MIND mental health.

As I say, thoughts lead to actions which will have impact - for better or for worse :)