Auden JM Black Series - Austin JM12 Full Body 12 String

Guitar is amazing, feels and sounds great, service from Richards Guitars was first class , had a selection of guitars set up for my visit,left me to try them all, no rushing, make you feel relaxed, after selecting my guitar, it was set up perfectly and I was able to collect it the following day.
Big thank you to everyone at Richard's Guitars and thanks to Richard for the tour of the studios, will hope to return again when finances allow.

This is my first Auden guitar. It's quite the occasion, unboxing it and then removing the dark grey Auden-embossed hard case from the large Auden-branded bag it comes in. Then, opening the case, there's a further layer of soft packing material before the sleek lines of the Auden Artist Smokehouse cutaway are revealed. What struck me first was the impeccable build quality. I had tried an Auden Chester in Richard's showroom as a taster but I bought this unseen, to order. This is a Spruce top with mahogany back and sides, a combo I have in a Gibson J45, which is a big boomy guitar. The Auden is completely different though. It's lighter, sweeter and more refined. The 43mm nut width is comfortable and the on-board electrics are very good. When you add the usual brilliant customer service from Jon and Chris, it was a very enjoyable buying experience.

I can’t fault the guitar. I’ve been looking For this sound for years. It’s very unique but so clear and warm. It’s really hard to put my finger of an accurate description of the tone, it’s like tearing gold paper… stunning.

I really can’t soak high enough of the service from the team at Richards, helped guide me to this very guitar after I came to buy something else, a the setup is just sublime. So much so, I’ve just bought another Neo, the Emily rose, can’t wait to that one!

Absolutely beautiful guitar with fantastic tone - and perfectly set up with a consistent action that is easily playable all the way up the neck.
I visited the Stratford showroom to pick up my Auden Neo Bowman lefty, which came compete with a superb gig bag.
If you are looking for a great guitar from people who really know what they are doing, then do go and have a look at their showroom. You'll find an extensive selection of both acoustic and electrics, often from smaller manufacturers but easily a match for any Taylor or Martin.
Go and see - you won’t be disappointed.

I recently took my son's Furch back to Richards Guitars, for its complimentary 12 month check & reset. It was worth the trip from Cardiff for the chance to try out some more of their wonderful guitars. I found this Artist Rosewood Series Emily Rose to have a surprisingly deep and composed voice for its small size, probably due to its body being a little bit deeper than the average parlour style guitar. As an older beginner I have been learning on an OM with a 43mm nut but was delighted to find how comfortable this Auden's 45mm nut felt even in my small hands. Thinking also that its 12th fret shorter neck and scale length will be kinder to my aging fingers I decided that I had to have this perfect couch guitar!
Thanks once again to Jon & Chris for their excellent service and advice. Another memorable visit to Stratford!

The customer service at Richard 's guitars couldn't be friendlier, quicker and kinder. Exchanging emails with Jake and Jon was like talking to them in a bar. 🙂🎸🎵🍷Arranging the shipping to Hungary wasn't easy - it took me some time to find the best way - but they were really patient, open and helpful, for which I am very thankful. The guitar, the Auden Emily Rose Neo is sweet, gorgeous and inspiring, both in looks and in sound! It is hard to put her down. 😊 I can't wait to record some songs playing her! Kind regards, Csaba

I've had this guitar for a few weeks now and I'm more than happy with it. I love the understated looks and the quality of the finish.
It has great playability (helped no doubt by setup) which has inspired me to relearn some old guitar pieces.

Had a great experience, in spite of my turning up unannounced they still found time to fit me in and answer all my questions and left with a beautiful auden mahogany julia. They couldn't be more helpful and friendly.

Very nicely made guitar with a good sound.

I obtained all but one of my guitars from Richard's Guitars, and this one is, I think, the most exquisite so far! I came to look at an Auden Chester Neo, but tried the Artist series too, and was utterly sold.

My experience of the sale was as I would expect from Richard's Guitars -- I tell them what I am looking for, an appointment is made, a selection of guitars meeting my criteria are made available, I am given space and time to try them, but advice is never far away if needed. After purchase, the aftercare in the form of setup is excellent!

There is a reason why I come back here!

Thanks to Jon for suggesting the Chester Maple!
Absolutely stunning asthetically with superb balance and tone - Luvitt!

Yet again great service from Richard's Guitar Team. I have been playing my new Rosewood Artist Series Chester from Auden Guitars. Arrived safely, well set up, looks fantastic and sounds stunning. Deep resonant bass notes and sweet trebles. Even in my mediocre hands. Thanks again Richard & Team. I would highly recommend this shop to anyone looking to purchase a new guitar.

2nd guitar from Richards in 3 weeks.

Unrivalled customer care and guidance through the process.

Always at the end of the phone or email to answer any questions

I personally will never use the likes of g4m or guitar guitar whilst this company exists.

Thank you Richards Guitars for delivering this beauty today. Just a wonderful instrument. Plays like a dream, great set up, amazing tonal depth and resonance. A small guitar that really packs a punch. Thank you Auden. Wonderful service too from the shop. Richard's team kept me updated regularly and answered any questions I had promptly. I would highly recommend buying from Richards, and would have no hesitation in doing so again.

My 3rd guitar bought from Richards Guitars,this Auden is the best twwlve string I've ever played. I opted to bring this one home without having the adjustments made in shop this time. Just a tweak of the truss rod and it now plays amazingly for a twelve string...more like a six string.Great quality build from Auden and wonderful sound.Very happy with the guitar and the showroom experience at Richards great as always.

These guys couldn't have been more help, from my first phone call right through to the moment I walked out with my beautiful mahogany Auden. This was my first "proper" guitar purchase and Jon was always on hand for advice, going above and beyond even when I'm sure I was being a pain! Cannot recommend them highly enough.

Hi Richard,
I can't thank you enough for the recommendation to go for the Auden guitar.
In my opinion it is a thing of beauty suiting my needs perfectly.
The whole process of asking for a recommendation to delivery of item could not be faulted.
The guitar is beautifully made and has a sound both acoustically and through an amp that is something to behold.
The professional set up was also spot on.

I was looking for a parlour guitar and after detailed discussions with Jake and Jon I chose the Auden Emily Rose Parlour with a cedar top.
As ever their guidance was spot on and honestly, it’s just a beautiful little guitar.
Very comfortable and a pleasure to play.
Cedar gives it this warm, woody tone that really shines, chords are sweet and rounded, and single notes feel almost vocal.
The guitar is brimming with character and intimacy.
This guitar feels like an old friend from the first chord, which was, as ever, an E.
Perfect advice and superb service from all at RGuitars.

Great guitar and great knowledgeable customer service. Apologies for the delayed response...cant take my hands off the guitar!😊

Had my eye on an Auden for a while and I'd been looking at Richard's site. Made an appointment and had a couple hours trying a collection of them at my price point. You know when you find the one because no matter how many guitars you try you just keep coming back to the same one. Great service from the guys in the store and one happy customer.

Very happy with my new purchase and the customer service I received from Jon and Jake. A wonderful atmosphere in which to choose a new instrument, highly recommended.

Without a doubt, this is the most beautiful guitar I've ever owned !
The workmanship is truly incredible, a true gem !!! <3
Sound-wise, I don't find it that exceptional.
The quality is undeniable, but for five times less (I paid over €2,500 because of Boris Johnson), you can get the ABT60e (Alvarez) or the BT-240e (Guild), which do a very good job.

Have bought before from here online which was great. This time visited the shop. Jake was so welcoming, helpful and friendly. The guitar was set up beautifully before collection and dealing with the company is a joy. They really do care about their customers. Cannot recommend strongly enough. I love the guitar but they have many lovely guitars. This review is about the service which could not be better. I would very much recommend Auden guitars as well though.

Am more than happy with the guitar ,was a great experience buying and delivery was as they described. They have even said they will send me a guitar strap when they get the one i wanted delivered. Would recommend.