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Wonderful Instrument - delighted with my new guitar - first class product and customer service second to none. Thank You!
Purchased a Furch Yellow OM-SR and I only have positive things to say about Richard’s Guitars. They really have the customer journey nailed.
You can’t underestimate the value of trying before you buy, and this is where they excel. Because the demo room is booked by appointment, I was able to play my way through a plethora of beautiful guitars without any sales pressure or competing with other people noodling away in the background.
Every guitar has its own unique character and voice, and every player has their own specific style of playing. I honestly don’t think there’s anywhere else you can go to try such a wide variety of Furch guitars in one place.
It’s also brilliant that they set the guitar up to your own requirements and won’t send it out until everything has been properly checked over.
In the end, I bought the guitar that chose me. It’s an absolute cracker. I get withdrawal symptoms when I put it down.
