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This is my first Auden guitar. It's quite the occasion, unboxing it and then removing the dark grey Auden-embossed hard case from the large Auden-branded bag it comes in. Then, opening the case, there's a further layer of soft packing material before the sleek lines of the Auden Artist Smokehouse cutaway are revealed. What struck me first was the impeccable build quality. I had tried an Auden Chester in Richard's showroom as a taster but I bought this unseen, to order. This is a Spruce top with mahogany back and sides, a combo I have in a Gibson J45, which is a big boomy guitar. The Auden is completely different though. It's lighter, sweeter and more refined. The 43mm nut width is comfortable and the on-board electrics are very good. When you add the usual brilliant customer service from Jon and Chris, it was a very enjoyable buying experience.
Correspondence was poor my opinion was that the guitar was not ordered and after I week if I didn't get back for update the sale would have been lost strap took another 2 weeks again forgot about just starting to use guitar and now having trouble with tone switch seems to be loose so I sort it myself would have thought it would have been picked up on going through the workshop checks?? Hence why I would like to be taken off your mailing thanks David
Hi David,
I am investigating this as we speak and rest assured, I personally find this utterly horrific to read and will never allow this to be repeated to you or anyone else.
If you are prepared to hear from me in person, I would like to call you?
Hope to speak soon.
