Fantastic Buying Experience at Richards! Made a booking to visit one morning and ended up purchasing an absolute stunner of a Furch. Had a few hours to myself int he acoustic room to try out different guitars with no pressure from the staff, no upselling, just a great time selecting the perfect instrument. I needed the guitar a couple of weeks later and it was shipped to me ahead of time, well packaged and in perfect condition. Absolutely faultless all round. Thanks Team at Richards!
In all the years that I've purchased brand new guitars, to have a store that provides an after sales service setup is what makes Richard's Guitars standout from everyone else. It's a bit of a trek for me to get to Stratford, but I'd recommend them above anyone purely for the fact that they have an interest in the guitar that you invested in. Genuine Customer Service which is lacking in today's business world.


































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