Fantastic customer service as ever. Thank you for the time and excellent communication to make choosing a no pressure.,pleasant experience. So helpful and friendly.
Thank you 😀
Great guitar, set up was perfect, great service as ever.
Cheers Jeff

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Fantastic customer service as ever. Thank you for the time and excellent communication to make choosing a no pressure.,pleasant experience. So helpful and friendly.
Thank you 😀
Great guitar, set up was perfect, great service as ever.
Cheers Jeff
I went to the shop on a whim, as I was in Stratford for a day out with the wife, I was greeted with a smile and helpful staff. I didn't book a session to view the guitars, but they made me welcomed and as there was no one booked in to the acoustic room, they allowed me to browse at my own free will..no pushy sales tactics, just went and played whatever guitars I took a shine to. nearly an hour later I walked out with a beautiful Auden guitar. Couldn't be happier and would seriously recommend these guys if you want to find a quality built guitar!! thanks guys again!!
Brilliant from start to finish. All three guys were involved at some point, and I can't fault how attentive you have all been - and so caring - Jake I really appreciate you promising to bar me from the store for the sake of my bank balance if I mention buying any more guitars for a while!!
Top, top service, with a smile - and a belly laugh or two along the way.
I love you guys! Be proud, Richard - Jon, Jake and Chris are the best 'behind the scenes' advert for Richards Guitars that you could possibly hope for.



