![Dowina Sol (Walnut) GAC DS w/ Dowina Hard Case [Used] - Richards Guitars Of Stratford Upon Avon](http://rguitars.co.uk/cdn/shop/files/dowina-sol-walnut-gac-ds-w-dowina-hard-case-used-2454383.jpg?v=1793755950&width=1618)
![Dowina Sol (Walnut) GAC DS w/ Dowina Hard Case [Used] - Richards Guitars Of Stratford Upon Avon](http://rguitars.co.uk/cdn/shop/files/dowina-sol-walnut-gac-ds-w-dowina-hard-case-used-7736596.jpg?v=1793755951&width=1553)
Love the 12 string Eastman I brought from here. I would have taken it there and then but they insisted that they run it through their setup, the action was a little lower. Delivery was a bit of a pain, but I'm so glad I got a good 12 string from this place. There is a room upstairs to try out your guitar if you're willing to drive to Stratford upon Avon.
I recently bought a Furch Vintage 1 OM-SR from Richards Guitars and overall the experience was excellent.
There was a little miscommunication along the way regarding the guitar and the setup process, but what impressed me was the way it was dealt with. Once clarified, the team were helpful, responsive and made sure everything was sorted properly. For me, how a business handles the occasional hiccup often says more than when everything goes perfectly.
What really stood out was the level of care taken before the guitar was sent out. The guitar went through their workshop for a full setup, with the action and strings adjusted to suit my preferences, and I was kept informed as things progressed. There was never any sense of simply taking the order and putting a box in the post.
The communication was friendly and knowledgeable, and it was clear that they genuinely care about getting the guitar right for the individual player.
The Furch itself is superb and arrived beautifully set up and ready to play.
If you are buying a quality acoustic guitar and want proper advice, attention to detail and a genuinely personal service, I would have no hesitation in recommending Richards Guitars.