Great communication, great packaging, and a great selection of guitars, can't complain.
Amazing the Guitar is amazing. The service was amazing. Love the guitar and a set up was on point.

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Please use our live help or call 01789 263333 for help and advice.
I will give you bullet point answers with links to more details if you would like to know more :)
YES!
We provide our customers with a unique experience whether you want to buy a giutar online (providing service you wish you could find locally) or when visiting us in person for our UK Guitar Showroom Experience which we are so proud to provide customers who visit from far and wide
Our guitar shop is based centrally in the UK in Stratford Upon Avon, Warwickshire. We are situated opposite the train station so it couldn't be simpler for you if you arrive by train!
Of course - CALL US! Its THAT simple.
Doing all this on your own IS daunting and the only true way of helping you is to listen to your needs and by knowing more about you, your budget, your interests, your hopes and desires - we will be able to hone in on the best solution for you.
There is no one "cookie cutter" answer. I provide page after page of help and advice, blogs, videos - I have sold guitars and given advice for 30 years. I have taught guitar and provide YouTube video tutorials.... but the honest answer is.... I could not provide you a single link that could give you as good advice or guarantee of the "right" solution that beats just picking up the phone and calling 01789 263333 or click on our live chat.
Hand on heart, you could not be dealing with people who are more friendly - non "salesy" - and just want to help
So! if you need help, you would be crazy not to give us a call :).
You really do not need to feel overwhelmed and in fact, the people who take our advice not only end up with the most incredible guitars but they save SO much money by avoiding the marketing, hype and industry BS that surrounds so many products in the market - as we guide you to the best of the best in the industry - that suits your personal requirements.
YES
Customers all over the World have experienced and loved our service. We aim to break down any fear or barrier to you feeling comfortable buying from us - and we guarantee you will be so glad you did use our service when you have the guitar in your hand :).
We want your experience to be memorable - and all for the right reasons!
Feel free to browse thousands of customer testimionials from every corner of the map!
We provide a next day delivery service on many accessories and smaller items but guitars go through our meticulous quality control and personalized setup service and this process can take several days as it is a genuine workshop environment and a lengthy process (over an hour) on every guitar to ensure your guitar plays perfectly.
If speed of delivery is most important to you, this may sound crazy - but we really are not the best people to use. There are many "box shifters" as I call them - who will be more than happy to take your money and ship your "box" - but any player will tell you that a professional setup, personalized to your playing requirement is worth its weight in gold and makes all the difference to your long term pleasure playing the guitar. Giving you the best instrument, playing to its best - is our priority - and this is why the customers who do use our service - come back to us time and time again. Please read our testimonials for customer experiences
Short answer? We are incredibly competitive and believe if you are asking - we MAY not be the right people to buy your guitar from (Don't hate me! This is all sincerely written!)
Long answer? See below for the ful story (30 years condensed lol)
We used to advertise price matching, but it wasted a lot of time as often the people requesting price matching are not necessarily so focused on the values we DO focus on so highly (£225 of setup and post sale services just being one of those!).
I introduced a very easy to use button that enabled customers to link to where they had seen the discounted price so we could match the price - if it was easy and possible for us to do so.
We ran it for at least 18 month to 2 years and more often than not the customers would use it in a way that is not intended (like linking to one in blue - but they want a "red" one etc) which compounded my view that you can only do so much to help "everyone" and made very few people "happy". The reality was clear - For 99% of our visitors, our prices are incredibly competitive - our service is literally second to none and anyone who values that aspect of our service will know our prices are more than honest - more than fair - and are incredibly good value considering what we actually do and the added value we provide.
So these days I say to customers, " Could we match the price? Yes. Could the company whose price you want us to match the price provide you the service and value added that we do? (which is valued at £225) Absolutely not
My sincere advice is, if you dont want or need our service, and you have no personal desire to support a business that puts you first - then use an alternative supplier.
If you value old school dedication to your best interests - a specialist who will always be here to support you long term (and you have my word on that) - nobody would be more grateful for your support than me, my team, and family, all of whom rely on your belief in us.
My philosophy in life is to give twice back to anyone who provides me any opportunity - and I follow that philosophy when dealing with every customer who has invested in our service. Your order is an opportunity to prove to you that you made the right choice - and I would never want to let you down. If that means more to you than a random listing you found on Ebay (because you will always find one if you look hard enough!) - then we will be here for you!