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Excellent, great service. Although there was a delay due to a supplier issue it was not the fault of the store. They kept me fully informed of the situation and gave me an (accurate) estimate of arrival and a choice whether to wait or cancel.
I chose to wait and the store got in touch when the guitar had arrived with them and was in the set-up queue. I was given the option to specify the set-up for the guitar but was happy to go with their regular set up specs.
Once it was ready I was informed and given the chance to alter the delivery date to suit when I would be home.
Richard’s also included a Goody Bag as I had a long wait (due to supplier, not shop) which was an extra touch of class.
The Guitar was really well packaged and very nicely set up and easy to play.
Set up is so important to making your guitar playable and it’s definitely worth waiting a few days more to have it included. Price was very fair and competitive especially considering what is included.
100% Recommended
This was my second order from Richard, and once again the experience was excellent.
Any questions that arose along the way were resolved quickly, and the entire process was straightforward, efficient, and trouble-free.
The guitar arrived with all the requested setup adjustments completed, exactly as I had hoped.
The AR372 is a fantastic instrument, highly resonant, beautifully built, and a huge step up from my old Aria FA-70. The workmanship is outstanding,
and even with .012 strings it plays effortlessly.
Merci vielmals for the great service, and best regards from Switzerland!
