Contact - Order Tracking

Just Placed An Order? Checkout our FAQ

Welcome To Your Order Tracking Manager - Teresa

Teresa has worked with Richard for many of his 20 years in guitar consultancy (bringing up their family in between!) 

Tracking Your Order - Very Important Guides

 CLICK HERE to view your order progress via your status update page.   

The status update page will help you know what is going on behind the scenes.    You will also be updated by automatic emails as your guitar progresses through the various stages (On Order / In Stock / Workshop Allocated / Setup Complete / Collection or Dispatch / Packed / Dispatched)

Have further questions ? Email. Click Here to email me about your order  and enter your four digit order number in the subject line.

Live Help

If you require an immediate or urgent response or have not received the update you expected, Richard can investigate your issue and ensure the relevant updates are made.