Skip to content

Cart

Your cart is empty

Custom Pro Setup & Workshop Package

 

 


 

 

 

I presented the following video a few years ago and realized it would be a perfect platform to help you see how, what we do is SO different from other guitar stores and it is this attention to every detail that has given us the reputation we have today, culminating over 30 years.
If you want to see what kind of thing we do during the Custom Pro Setup?  Watch the following video.

Remember though, every guitar has its own story - its own idiosyncrasies that we need to focus on or adust or account for geometrically or cosmetically - so not every guitar setup & quality control process is the same or needs the same focus - but it gives you the idea of what happens.
The average time for a Custom Pro Setup is 60-90 minutes and will require a new set of strings (which of course are whatever gauge you request which you can tell us about in the order notes)

Its Not Always A Happy Ending

One of my favorite adverts was one by Honda which said at Honda they don't use the word "OK" and instead they use the phrase "What If".  I LOVED that advert and found it so inspiring.  This is the premise of every guitar setup we undertake.  If that means rejecting guitars and starting again - that is exactly what we do.

In this video I show you a guitar that we COULD have sent out - We spent a lot of time on it - but.... I made the decision that this wasn't appropriate, as it would not be in the customer's long term interest - even if he never knew or would likely have cared.

The truth is, if I had let the guitar go out and a problem DID occur - I would know I let that guitar out in a way that could cause the problem and couldn't forgive myself!

Or you could just say your guitar will..

Sound Better
Pickups need to be balanced and adjusted accordingly for the optimum output. The height of the strings on an acoustic will effect the overal tone and volume. The break angle of string over saddle will also effect the volume, tone and energy that remains in the string. A poorly cut nut will sap tone and can cause various rattles and buzzes.

Feel Better
Mass produced guitars always suffer to a varying degree from sharp burs on the edges of the frets where they have been cut off in production. By spending time "softening" these edges it makes a massive difference to the feel of the guitar. From a sharp, scratchy feel when moving your hand up and down the fretboard to a guitar that feels like it has been played in for years.

Play Better
It is rare that there isn't a marked improvement on the playability of a guitar once it has been through our workshop. No matter what you pay whether it be £119 or £1119 every instrument new or used leaves our workshop fit to be played by beginner or professional. Of course, if you have a preference then the guitar will be setup to play just how you like it. I want the guitar to play like your guitar.

Stay In Tune - Longer
A bold claim? Not really! We pay close attention to the nut of the guitar by default when setting up our guitars. If the nut is cut too tight on the strings then they pinch (that clicky sound when you tune or detune). The clicking noise is the sound of the string pinging into position. In other words it is not moving freely so when you go to tune your guitar it will be at one pitch but when you bend the string or use the tremolo the string "pings" into its actual pitch - now out of tune! People blame the tremolo for poor tuning on guitars but it is actually usually the nut which is to blame.

Look Better
Thats right! Our guitars even look better than guitars bought from any other store!! A visual check is made on every guitar. We are always looking for cosmetic issues and will take the price into account. I have rejected "flame top" guitars with not enough flame, guitars with poorly aligned inlays, buff marks, dinks and dents - most scenarios have occurred over the years - all rejected on behalf of the customer. On guitars which may have been poorly buffed at the factory we even have a T-Cut which helps remove excess scratching to give surfaces like black gloss a wonderful pristine sheen. Every guitar we sell is polished of course and the only dust you will see on the guitar will have landed on it from the box we put it in for packing!

Your Purchases are Making A Real Difference

Beyond natures constructs - what you experience every day is the result of someone's thought. Actions follow thoughts and every action has an impact - for better or for worse.

Thinking of buying a guitar?

If you buy from us - the impact will be a guitar received setup to perfection, personally recommended based on 29 years industry history & research - you wil avoid buying a guitar you regret - you'll help remove.a plastic bottle from the ocean, £1 will go to butterfly conservation, you'll receive a tree to plant & you will be contributing to the £100 a month we forward to MIND mental health.

As I say, thoughts lead to actions which will have impact - for better or for worse :)

Ocean Bound Plastics

Butterfly Conservation

Mental Health

RE Forestation

Daily Insta Pics

A great WaY to Stay Connected

Subscribing to our Instagram will bring you the pics & reels I create but checking them out here will give you so much more context with additional detail available on the product pages - and of course you can click on chat and discuss anything you see appearing, and i'll be happy to give you the back story behind the recommendaton.

Just click on an image to learn more!