To benefit from our unique style of business there is a "best way" to experience what we offer in store.
Rather than carry fixed stock like a "high street retailer" and try and push people to buy products they may not want I do the opposite - I listen to their requirements in advance, get the guitars in, set them up to perfection and THEN present them to the customer when they know the guitar is ready.
A Showroom Of Personal Recommendations
No random filler brands on the walls
Everything in my showroom has a reason to be there
Consider it a collection of personal recommendations
Guitar shop perfection! As a very novice guitarist, who hasn't really picked up a guitar in well over 10 years, I walked into Richards shop more than a little apprehensive. Looking around the shop, after a brief introduction from Richard, I noticed that there wasn't many 'Well known' brands, the odd Ibanez here and there, the rest of the guitars I'd never heard of. I immediately felt out of my depth but decided to go up to Richard and confess to my very little knowledge, tell him what I was after and see what he said.
I'm so glad I did!! Richard is the most knowledgeable, pleasant, non pushy salesman I have ever had the pleasure to meet. His passion for his stock and his attention to detail genuinely is second to none. Never have I experienced such good service in any music shop I have ever visited. After giving me a selection of guitars to try, I was left alone to play them away from the shop floor, and after whittling it down to two, Richard was on hand to demo the guitars, and very patiently and expertly explain the differences, without telling me which one i should buy. The guitar I bought is stunning, beautifully made and has an amazing tone which has rekindled my love of playing. I have spent more time in one day with this beautiful Eastman guitar from Richard than I have spent on my Ibanez in a very long time!
Sorry for the long post, but I can't recommend the service you receive from Richard enough, this guy really knows his stuff, has a passion which is infectious and sells truly stunning products.
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)