I was going to try and write an explanation - but realized its nearly impossible without sounding a little crazy - so instead I have used archive videos - each one demonstrates a philosophy on life that ultimately shapes what I sell, how I sell and my overwhelming desire to leave a positive impact on anyone or anything I interact with.
These are just a fewvideos I pulled out from our "archives" that I felt helped convey the human spirit and integrity of our business and the way I would wish to treat every customer and supplier within my day-to-day life. The reason for selecting these videos to show you is because they are NOT sales videos - they are more about philosophy and how that philosophy shapes the business in its unique and positive way.
For me personally, this is one of the most powerful moments I wanted to keep so I created a video from it. Jon had posted this to Facebook on our first day of Covid Lockdown. Without Jon? I have no idea what I would have done.
What I call "An Inconvenient Truth" yet its incredible how none of us question how a business who say they set up a guitar before sale - manages to do so by 1pm of the day you buy it in order for you to receive the very next day?
I had previously posted a video with my rather straight views on the latest Taylor V Bracing - which had complaints and was taken down temporarily.
A little bit of fun creating an animation that I hoped would demonstrate the reality of why mainstream shops claim mass-produced guitars are the best for you.
The Dowina Pure was such an incredibly special project for me personally. Working with Dowina we produced a guitar that was affordable, but so very special - a guitar that ultimately demonstrates that less really can be more.
A video tribute I created, piecing together a few photos and video footage - highlighting the most incredible work that Zuska does behind the scenes. Just ONE of the many reasons Dowina guitars are the most special acoustic guitars I have ever experienced. From the product - to the people.
A video tackling the crazy concept of "losing money" on guitars that are not mainstream brands. Sometimes you just have to change the lens (or the record you are hearing daily) to get things focused (or if using the record player analogy - "new lyrics!")
Wow! My son when he was 10. Oh my - He has changed so much in the past 4 years! Its a nice video I think if you want to find a guitar for someone of a similar age :)
Me bring frustrated about how the World of marketing works! lol. The video discusses how I sold 30 Sheeran guitars which had just been announced by Lowden (laminated back and sides & EVERY ONE had to be collected, and I closed the account straight after- but thats yet another story) when I have instruments all around me by Furch, Dowina, Auden, Eastman of similar prices - and much higher specification, tone and quality that very few people even seem to know about? It can get frustrating!
Me trying to explain that just because something is true to one person - it doesn't mean the other person in the conversation doesn't have similar convictions about theirs. By being respectful to everyone's "truth" would lead to a World with more focus on understanding than division.
An example of "My Truth" with regard to marketing in the industry and what I would call "reinventing the wheel" every 12 months to keep customers interested.
A video following a conversation I had which included witnessing video footage and photos of the most awful examples of human welfare (or lack of it) and how it made me think how we all need to be more mindful of the true cost of every action we make and what we buy in to if we want things to change for the future.
My video where I try and explain the concept of "illusory truth" - often used over the "inconvenient truth" which wouldn't be so easy to sell.
This video actually makes me chuckle but still 100% behind every word! I did this video after falling out with a customer who had decided to make it a life mission to tell the world what the "truth" is about me. Its a video about having passion and conviction - and why chefs tend not to be put "front of house". I explain that in my business I play all roles - which isnt easy to balance when dealing with certain people. Its just an honest reflection / appraisal of the difficulties we all face handling people with a different mindset and values to our own.
A video on "People Pleasing" which is an ADHD "symptom". I say this as I was diagnosed with ADHD last year (like I needed one lol) but want to do more videos helping other people - especially younger guys and girls who I hope to help avoid the sense of desperation they can experience when undiagnosed. ADHD is the most incredible "super power" but it is sadly so often completely misunderstood.
Making a difference...
Its not all about our uniquely personalised setup & support (See our Custom Pro Setup & Support Package which is FREE with every guitar and worth £225)
Customer guitar purchases contribute to the Richards Guitars Forest which is now home to over 10,000 trees!
Guitar really nice with great pickups and a lovely flame top
Guitar really nice with great pickups and a lovely flame top. Set up really nice by Richards Guitars making it very pleasant to play. Reason for 4 stars however is due to fact, guitar jackplate wasnt tighted properly and came loose after first use. This cause issues as on tighening wire came loose and also slight scuffing on the guitar nut on tightening. Also reluctantly had to resolder as needed use of the guitar.
I appreciate one of those things, but think this kind of thing should be checked as part of setup prior to dispatch and not something I should of needed to resolve. Not a big critiscim but something I would urge the shop to check going forward. Otherwise very happy with purchase