Going to Richard’s guitars and buying a new guitar was simply one of the most positive experiences I have had in terms of purchasing something. I’m normally a bit intimidated by guitar shops and so have made the big mistake of buying unseen and unplayed with varying degrees of success and failure. This time , tempted by the appointment system I went along and it was a fantastic experience from start to finish. I’d thought about the Eastman AC322 but on arrival there were 4 guitars lined up including the Eastman. I was left to try them all out but decided in the end on the Eastman. The chap who looked after me even played two of the contenders so I could listen from a distance which really helped. Once I made the purchase the guitar was then setup there and then, so a short trip into Stratford for lunch and back to pick up the guitar a couple of hours later. I love the guitar. It felt right in the shop, it plays beautifully, has a lovely tone and is surprisingly loud unplugged. A great set up. I wish I had need to Richard’s before. It would have saved me years of frustration at never quite getting the right guitar for me.also there was zero (or probably ver y subtle - it is a business after all) sales pressure. On top of that the guitar with set up was competively priced. So pretty much a perfect day, a relaxing day and I now have a guitar beautifully set up that feels like the guitar I’ve been after for 50 years. At long last. Thanks Richard’s guitars.