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FRET KING COUNTRY SQUIRE SEMITONE DELUXE - HONEYBURST (Includes Our £85 Pro Setup Free)

Sale price£ 620.00 Regular price£ 729.00
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Customer Reviews

Based on 2 reviews
50%
(1)
0%
(0)
0%
(0)
50%
(1)
0%
(0)
j
jake b.
love love love it

Not stopped playing this since it arrived ..great set up and my second guitar from these guys ...cheers

N
Nigel R.
"Comedy" of Errors

In mid October last year, I cheekily asked if Richard would do a price match on the same model with a different finish, which I'd seen elsewhere. He agreed, on condition that I waited until early December, as the suppliers were out of stock. This was perfectly acceptable to me.

In early December, I received an email, saying that production was put back until January, offering a free strap if I was prepared to wait. I agreed.

In early January I enquired whether there had been any progress. After an initial order number mix up on Richard's part, I was informed that my guitar was due in "any day".

January came and went. So did February. In early March I received a payment request for the wrong amount. After an email exchange, this was amended.

Time passed while I waited for the guitar to go to Richard's workshop for set up. Why it was not prioritised as I'd been waiting since October/December/January is a mystery.

Finally the guitar was "ready" - I was told it would be sent out on the Wednesday. It wasn't. I was told I would get the guitar on the Saturday. I didn't.

Finally the guitar arrived on Monday 16th March, with a strap, rather than the headstock tuner I'd asked for instead. And the guitar was faulty - a problem with the wiring. Why the set up procedure "worth £100" doesn't include testing the switching is another mystery.

I pointed out the problem, and after a ludicrous suggestion that I didn't know how the varicoil worked, I was asked to provide a video illustrating the issue.

When at last it was agreed that there was a problem, Richards Guitars said first that I should play and enjoy my faulty guitar and that they'd get another sent out (with the tuner I'd requested), and then that I should play both of them and see which I preferred!

I pointed out that I was highly unlikely to prefer a guitar which didn't work as intended, and asked that the first faulty guitar be collected when the new one was delivered.

Finally, at the beginning of April, five and a half months after my initial order, I received a beautiful, fully functional guitar. And a few days later the tuner arrived as well. While the end result was that I finally received what I wanted, the path to that destination was so tortuous as to lead to this conclusion: never again.

Thanks for the perspective. I am doing a video today on this subject and hope you will watch it.

Customer Reviews

Based on 2 reviews
50%
(1)
0%
(0)
0%
(0)
50%
(1)
0%
(0)
j
jake b.
love love love it

Not stopped playing this since it arrived ..great set up and my second guitar from these guys ...cheers

N
Nigel R.
"Comedy" of Errors

In mid October last year, I cheekily asked if Richard would do a price match on the same model with a different finish, which I'd seen elsewhere. He agreed, on condition that I waited until early December, as the suppliers were out of stock. This was perfectly acceptable to me.

In early December, I received an email, saying that production was put back until January, offering a free strap if I was prepared to wait. I agreed.

In early January I enquired whether there had been any progress. After an initial order number mix up on Richard's part, I was informed that my guitar was due in "any day".

January came and went. So did February. In early March I received a payment request for the wrong amount. After an email exchange, this was amended.

Time passed while I waited for the guitar to go to Richard's workshop for set up. Why it was not prioritised as I'd been waiting since October/December/January is a mystery.

Finally the guitar was "ready" - I was told it would be sent out on the Wednesday. It wasn't. I was told I would get the guitar on the Saturday. I didn't.

Finally the guitar arrived on Monday 16th March, with a strap, rather than the headstock tuner I'd asked for instead. And the guitar was faulty - a problem with the wiring. Why the set up procedure "worth £100" doesn't include testing the switching is another mystery.

I pointed out the problem, and after a ludicrous suggestion that I didn't know how the varicoil worked, I was asked to provide a video illustrating the issue.

When at last it was agreed that there was a problem, Richards Guitars said first that I should play and enjoy my faulty guitar and that they'd get another sent out (with the tuner I'd requested), and then that I should play both of them and see which I preferred!

I pointed out that I was highly unlikely to prefer a guitar which didn't work as intended, and asked that the first faulty guitar be collected when the new one was delivered.

Finally, at the beginning of April, five and a half months after my initial order, I received a beautiful, fully functional guitar. And a few days later the tuner arrived as well. While the end result was that I finally received what I wanted, the path to that destination was so tortuous as to lead to this conclusion: never again.

Thanks for the perspective. I am doing a video today on this subject and hope you will watch it.