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Richards Guitars provided me with the best guitar buying experience I've had, from when I was contacted by Jon Binns, who provided me with EXCELLENT service from start to finish - the whole process took (me - not Richards!) about 2 1/2 months or so, due to the death of a friend and me jugglin finances, me being a "pensioner' as you Brits so succinctly put it, yet at no time did I sense any pressure from Jon to close the deal before I was ready to....as a retired ex-medical device salesman, sometimes I was FAR less patient than Jon was with me when it was the end of the quarter (or year) and management was breathing down my neck. He was just outstanding, and when I mentioned that the guitars (2 Cort Les Pauls) were hung up in customs at Castle Donington, they were cleared by the end of that week. I don't know for sure whether he had anything to do with that, but I don't think it's a coincidence. Compare that with the seller I bought a Vintage (Brand) Black Beauty Les Paul with P90s from on Reverb who told me that since it was made in Vietnam, it wasn't subject to Tariffs....not. I would up paying over $700 instead of less than $600 because I was dumb enough to believe him. I will not make that mistake again.
The guitars are beautiful, just STUNNING - and METICULOUSLY set up by Richards. There are just a few independent dealers that I know of in the US that go to that length, and, to top it off, I've only seen these guitars offered by a couple of sellers in the US, and when you add in the fantastic job they do setting up their guitars, it's a BARGAIN, inmho.
All in all, it was one of the best sales experiences I've had overall in the past few years, guitars or not. In my opinion, it is the PERSONAL TOUCH that makes the difference. You just do not find that anymore, and when you are lucky enough to run across it, you REALLY notice it, because frankly, it is something you cannot buy. But with Richards Guitars, it's included with every sale.
And you can take that to the bank....
Beautiful quality aesthetic and very functional strap
