Once more another more than satisfactory experience with Richards Guitars and the team. I ordered the above to include the set up and Vintage branded gig bag. This order was competed and delivered within a week, very impressive.

Upon delivery, I was test playing and I noticed that the imput jack socket seemed "not right". I examined and concluded the jack securing nut was missing. I was rather brusque in my subsequent communication with Richards Guitars and I would like to apologise here and now for that. The patience, professionalism and speed with which they allayed my fears were commendable. It appears that Vintage use a different design of jack input on this type of guitar, one which doesn't require an outer securing nut.

Once more the Vintage Pro set up was done to my request and the guitar is a joy to play.

Given my experiences with Richards Guitars, I would highly recommend them to anyone who is wanting to buy their equipment.

Thanks very much from a very satisfied customer.

Drew Lord

I've waited a while to write this review. It's too easy after a new guitar purchase to get over excited and try to justify spending a sizeable chunk of money on an acoustic that doesn't have Taylor or Martin on the headstock.

My advice to those that have a sizeable chunk of money to spend - don't buy a guitar with Taylor or Martin on the headstock. Buy a Dowina. Full disclosure - I own a Taylor.

The build quality at this price point is what you should expect. No excess glue permeating the bracing etc, neck smooth as butter, first class tone woods and absolutely on point when it comes to the detail.

Dowina has this in spades and then some. Blows the water out of Martin and Taylor at this price point, it's no contest. This guitar is so responsive, you can make it whisper, you can make it shout out loud - in every scenario it is perfectly voiced. If I had to choose one word to describe it, it would be....

Incredible.

As an aside to the guitar review, let's talk about Richard's Guitars and the buying experience.

These guys are special. In the current climate of buy fast and buy cheap they are beacons of what customer service and quality products should be. They are wonderful individuals, the absolute best. I can't find enough superlatives to describe these folks, but what I will tell you is that they know their guitars, they recognise quality, understand how personal a guitar choice is and will always do what is best for you not them.

It's not even 9.00 am the day after I left my review regarding the missing Pro Setup decal and I have been contacted twice via email from first Richard himself and second Jon both offering their sincere apologies regarding the missed decal and a very satisfactory resolution to the matter which I am extremely grateful for. The speed of response and importance of providing customer satisfaction displayed by Richard's Guitars means that I have no hesitation in recommending Richard's Guitars to anyone wanting to buy their musical equipment. I will certainly be ordering again from here.

Once more, I thank you.
Drew Lord

I have just received my Eastman SB56 from Richard's guitars. A fantastic guitar with a great set up !!! Very quick delivery with no hiccups at all. The most important thing is the customer service is amazing !!! I can't thank Jon and Jake enough for their help and patience. It must be a hectic environment in the shop but the guys kept me up to date with the purchase. Anyone thinking of buying from Richard's guitars will get the best service and the best advice. A big thank you to Richard also for selecting all the amazing guitar brands for his shop. Richard has put together an amazing team of experts who make the buying process very smooth and ultra reliable. All the best to you all.

I came across Richards guitars whilst searching for Furch guitars and was immediately impressed by their customer approach , advice and very informative online videos on their website. A very good range of guitars and not ( refreshingly) the usual known top brands . I am impressed with the guitar (Furch yellow GA cr SPA masters choice) all said I would recommend Richards guitars .

Sometimes buying a guitar online can be a disappointment ( I've been there on a few occasions) but not this time. The guitar is everything I expected and more . Even better , my guitar teacher was most impressed. A great sounding guitar. It came with a set of 12's but I changed them to 10's as they suit me better. Nice low action . Sustain was better than my Taylor 324e . All said and done a good purchase and was recommend Richards Guitars! Case was great too!
SPA a great sounding pick-up .

One of the best purchases I have ever made. I was helped from start to finish helping me choose the right guitar then setting up and delivering. The guitar made me a beginner sound good. Thanks

Just picked up my beautiful new Kremona Sofia ST-C classical guitar from Richards Guitars in Stratford upon Avon.

What a sensational instrument!

Great build quality and materials, and a sublime sound. I can’t believe how these instruments can be sold for such a competitive price. It plays beautifully after being set up by Richard’s team.

A personal thank you to Jon for his advice, guidance and sharing is detailed product knowledge.

A happy customer and a great purchasing experience.

Son très rond, bon sustain, j’adore, ma meilleure OM

Just picked up my beautiful new Kremona Sofia ST-C classical guitar from Richards Guitars in Stratford upon Avon. What a sensational instrument! Great build quality and materials, and a sublime sound. I can’t believe how these instruments can be sold for such a competitive price. It plays beautifully after being set up by Richard’s team. A personal thank you to Jon for his advice, guidance and sharing his detailed product knowledge. A happy customer and a great purchasing experience.

I sought advice about purchasing a guitar of excellent quality at a reasonable price for my daughter to learn on.
Jon and Jake are trusted advisers in all matters of guitar. They guided me through options with patience and sagacity but without any pressure. This took time as I wanted to get it right.
I chose this Eastman PCH model.
I chose to have it delivered for convenience sake and at an extremely low price.
The guitar arrive safe and sound, and set up to absolute perfection.
It is a beautiful guitar. Way beyond my high expectations.
The set up makes a huge difference and the quality control at RGuitars is very stringent.
A wonderful experience from start to finish.
RGuitars are themselves first class and the Eastman will make my daughters first class joyous!
Thank you.

Eastman's Juliet felt "right" from the moment I picked it up. It arrived perfectly set up from Richards Guitars - and still in tune(!) despite changes of temperature and being bounced around by the courier. It's just about my ideal electric guitar - so comfortable and accurate to play, with beautifully articulate pickups and a very stable Bigsby to add subtle shimmers. It has a totally unique vibe all of its own which I really like, and yet it feels like a guitar that I've played for years and is a trusted go-to instrument.

I wanted this guitar for 18 months before I ordered it. It’s not super-expensive but getting it to Australia really jacks up the cost. It was absolutely worth it though! I’ve already recorded my new single with the guitar. It’s great!

My second guitar from Richards Guitars and I couldn’t be more delighted. I wanted a good quality guitar for everyday gigging. My trusty Yamaha APX500iiEW is a great workhorse but lacked the tone I wanted.
My Auden Chester Neo 45 is too good to be used on the road. The LAG T70 ACE fitted the bill perfectly. The clarity and brightness of sound from the spruce top is just what I wanted at an affordable price. The staff at Richards Guitars know their stuff and never try to “up-sell” they just want you to get the guitar that is perfect for your needs and budget. Many thanks to Jon and Jake.

I am extremely happy with my Danelectro DC59, Richards Guitars really do pay attention to detail regarding the setup of the instrument. The guitar arrived well packaged and was really well set up to the point where it was a joy to play. I will definitely be using Richards Guitars for future purchases, it really is worth the wait to receive a guitar that has been given the care and attention it needs before being shipped out.

The overall buying experience was much better than I had experienced from many of the faceless box shifters that dominate the U.K guitar marketplace.

I cant thank Richard and his team enough for such an amazing instrument and the Danelectro DC59 is no exception it resonates beautifully and I was also impressed with the decent build quality.

The Danelectro DC59 is a phenomenal guitar at this price point. Richards Guitars unique service and pre-shipping set up is the icing on the cake.

Thank you ever so much for a very special instrument that feels so good to play and will be treasured going forward.