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Eastman AC522CE Natural Grand Auditorium w/ cutaway

Sale price£ 1,504.00 Regular price£ 1,769.00
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Customer Reviews

Based on 2 reviews
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V
Vik L.
eastman 522

the guitar in its self is just about ok ,but the set up was very poor but I have tweaked it myself and it now plays very well,but I am not sure about future problems,which I never got an answer from Richard on,I was just told that eastman gave a good guarantee

R
Rick F.
What happens when things go wrong.......

I travelled 90 miles to go th Richard's guitars , spent the morning trying different guitars at various price points.After some excellent advice from Jon I decided on an Eastman ac522, a wonderful guitar left it with them to set up to my specs and awaited its arrival the following week.
Unfortunately when it arrived it had some damage to it but after a quick call and a couple of Emails an exchange was agreed for a new one. A week later my new guitar arrived it's a beauty, plays well and sounds stunning.
The customer care I received was second to none, Jon and Sophie were excellent in sorting out what could have been a disastrous situation and turned it around really quickly. A company can be judged not how things go when everything goes well but how they react when something goes wrong and they were superb.
This was probably a rare occurrence but rest assured if you buy from Richard's guitars you are in good hands and everything will be sorted out and I can't recommend them enough and will certainly use them again.