If you haven't used us before?
Richards Personal Promise To New Customers
" Our custom pro setup & support package. which we provide totally free of charge is the physical manifestation of everything I have provided my customers from day one - a sincere & passionately provided, meticulous approach to providing the finest guitars, setup to perfection and providing those customers dedicated life long support.
Pictures of when I first began 30 years ago, along with scribbled notes from my 'proud mum's scrap book can be found at the bottom of our about us page where you will also find a brief history of my life with guitars - which first began at the age of 8 years old, later going on to teach guitar and then ultimately sell them.
Our customers are treated more like extended family than buying customers, due to my life values and ethos that are the heart of the entire business (and my life generally).
No aspect of our business model follows contemporary standards, instead opting to tread our own unique path - sharing our passion with our customers along the way.
I hope this puts your mind at rest that we are very much here for you for the long term "
- Richard