The people were so helpful and friendly and the way they go about things takes the stress out of choosing a guitar.
I now have a fantastic guitar, which I love playing.
Hi
Thank you SO much for your kind words. It means a lot. The Furch Blue D CM Deluxe is a gorgeous guitar so I do hope you are enjoying it as much I believe you may be!! :). We are always here for you should you need us. Thanks again.
I love playing my Darmina guitar, the more I play it, the more I want to play it
Hi David!
SO glad to hear this! A guitar made with love by special people. Visiting their workshop was an experince I will never forget and was a clear reminder how there is so much more to an acoustic guitar than the sum of its parts. Dowina guitars are very special indeed. Maybe we will see you for your 6 month check / reset should you decide to take the opportunity to visit. Thanks again.
The guitar strap is actually a present for my Granddaughter, so I haven't used it at all.
I was fascinated by the evident quality of the Walsall bridle-leather straps and the range of colours. The video , detailing their manufacture by skilled artisans, from premium leathers, sold me on the idea of buying one as a present and chose one in the Leaf Green colour. Although the birthday is some months away, I decided to order immediately. ( FOMO? 😄🤦♂️ )
On receipt of the strap, I was not disappointed. This is a top-quality, British handmade product, which should give many years of service, and of which I'm sure my Granddaughter will be well pleased.
Thank you Michael - Indeed they are a special gift for, no doubt, a very special person. I do hope this strap stays with her for life as it will certainly last that long :) Anything your grand daughter needs - let her know we are here for advice if she needs any.
I’m so pleased with the work done on my guitar. I was given really helpful and informative advice about which pick up to get, and it has been fitted perfectly, including a set up. Thank you to the team at Richards! 😊
Just picked up my new Cort 250 CR yesterday, tried it out at our local guitar club last night and “wow” I was blown away.
In fact the others at the club were also suitably impressed. The best guitar I have ever purchased, and the service I received from Richard Guitars was first class, from ordering to discussing my requirements regarding set up and delivered perfectly to me on time . Couldn’t ask for anything more, apart from improving my playing that is 😎, thank you all at Richards Guitar Stratford.
Hey John!
THANK YOU!! What an amazing bit of feedback. I really do appreciate it. I am sorry we couldnt do anything about your playing but hopefully the setup should help in that regard? lol. Thank you so much for supporting us with your purchase and you know where we are should you need us again (do remember you have the 6 and 12 month check and reset you can take advantage of along the way should you wish to pop back).
Very happy with my new Furch guitar. Was given a good range of guitars to try before purchase and enjoyed the experience. Am already playing this guitar much more than the previous one.
Mike! THANK YOU for providing a photo of you with your guitar!! This is exactly WHY I ask people to do this - because now I know - We met briefly in the shop right? You had built your own guitar and been playing it for many years I remember correctly? It was so lovely to meet you and wow - your guitar played great!!! You should be very proud of it! However - the new one... wow. The Furch Blue series really are second to none. You can play an open G chord on one of these and if you sit and listen to it ringing out its like a chord you have never experienced before!!! Well... thats how they make me feel anyway :). Thanks again and so grateful for your visit & purchase.
Thanks Jake....Customer Support above and beyond what I have previously experienced elsewhere… it makes all the difference! So, many thanks for making that whole process enjoyable and simple… Very Pleased with the OM-1 S/R and looking forward to creating some new songs
Hi Andy
So grateful for your kind words and I hope your awesome new Furch brings you the inspiration you are looking for. We are here for you for the long term so dont forget you 6 and 12 month check and reset - and anything you should need - you know where we are. Thanks again.
Absolutely fanastic guitar, wonderful build quality, great action and set up - thanks so much Richard and team for another wonderful instrument. Great customer service as always!!
(Dont be mad Rob - I copied and paste this from your shop review which I am gratful you posted too - thank you x)
Hi Rob! How lovely that you posted the face and guitar pic! I am so grateful because as you know it helps me literally put a face to a guitar and I recognose yours! THANK YOU so much for your purchase but omg..... what a guitar right? I am totally - utterly - spell bound by these guitars and your model inspired my precious metals collection concept that I am working on currently. I dont think it would be an exageration to say your exact guitar is one of the most memorable instruments in my time in retail? I just felt it was perfection. Anyway - its not mine.... Although I wish it was!! Enjoy!! Thank you so much for this purchase - it means so much and thanks for the pic. Lovely to see you!
The strap is of very high quality, the perfect accompaniment to my new Gordon Smith stat
Really pleased with my new purchase. Love playing it!
Jon and Jake were so helpful, thank you.
I upgraded my acoustic and at the same time had my two existing guitars serviced. When you buy a new guitar, the value of the pro set up can be overlooked because if you bought online like I did, you never see the pre condition. Having my existing guitars set up changes that. Beyond the 6th fret buzzed, my PRS also didn't play as well as I'd like. The acoustic now sounds nearly as good as the upgraded guitar. And the PRS is way more enjoyable to play. Great job on both.
I'm not sure who or what to praise more here: a stunning instrument, or the stunning service! Both were/are totally awesome, and I would recommend both this instrument and Richard's Guitars with complete confidence, trust, enthusiasm and gratitude. A huge thank you.
Hi Gary. I cannot thank you enough for the kind words of support and appreciation. Our service is very much a mirror of how I would wish to be treated personally. I feel the World is become more and more detached so I suppose I seek to replace what I feel is being lost around me. Jon, Jake & Chris are all wonderful and integral parts of the jigsaw that makes up our personalised service - so it is them who I must thank for enabling the dream to contiunue - and of course yourself for your belief in us - and appreciation you have shown subsequently. I am glad we were able to live up to what it says on the can!! If you can ever upload a pic of you with your guitar - It helps me put a face to the name :).
Great guitar it has a comfortable playing neck great sound
Hi. Thank you for your review. Kremona are such lovely guitars and made by hand as they have been for over 100 years! Crazy - I have been very proud to be involved and I am glad you are enjoying the recommendation.
Absolutely beautiful guitar with fantastic tone - and perfectly set up with a consistent action that is easily playable all the way up the neck.
I visited the Stratford showroom to pick up my Auden Neo Bowman lefty, which came compete with a superb gig bag.
If you are looking for a great guitar from people who really know what they are doing, then do go and have a look at their showroom. You'll find an extensive selection of both acoustic and electrics, often from smaller manufacturers but easily a match for any Taylor or Martin.
Go and see - you won’t be disappointed.
Hi John! The Auden range - A hidden gem and a perfect example of a brand I am SO proud to introduce to players looking for the finest acoustic guitars without breaking the bank. I genuinely believe you would be hard pressed to find a Taylor under £2000 that comes close to your little baby :) I do try and support left handed players as much as possible so its lovely to see this review and you appreciating the recommendation.
A* service. Pre booked an appointment and found them very knowledgeable and helpful. Plenty of time and a space to try before you buy. Delivery prompt with plenty of updates and correspondence. Flawless transaction. Very happy customer. Many thanks.
Hi Terry
Thank you so much for your positive review and overview of your visit. The showroom experience is basically modelled around everything I WISH I COULD have experienced - but never did - as a young beginner / teenager, visiting guitar stores. Often the excitement and build up pre visit would be far greater than the pleasure of the actual visit itself - often leaving a guitar shop feeling a little flat and disheartened. Whether it be due to being 'sold to' by some pushy sales guy - noise, or just the intimidation I felt of having other customers listening to me :). What we offer is focused entirely on you having a positive experience so if we hit the mark - I am happy :). I am so grateful for your purchase - I never take any purchase for granted and appreciate how lucky I am to have customers who want to experience what we have to offer - so.... thank you :)
GREAT GUITAR !!! I AM VERY HAPPY !!! A beautiful, luxurious guitar, very fine workmanship. It is obvious that it was created with a lot of love and professionalism! Thank you very much!
Hi Tanya!
AWESOME! Isn't it so beautiful? You know - I took photos of your guitar and I am not sure if I have put them online yet??? I have so many things to do in a day its just not possible to do everything I should! I think we have spoken online at the beginning of your enquiry - if so, I am so glad you appreciate the details of this guitar that I have been such a fan of for some years now. So comfortable too right? Love it. Anyway - Thank you for taking the time to post the review - and if you ever can get a photo of you with your guitar it would be lovely to see your face as I am trying to encourage my customers to do this - t helps me feel a little more connected and it would be nice to recognise you should you ever pop in - in person (Remember your 6 and 12 month check and reset are all available to you as part of the service). Bye!!!
Very happy with the guitar ( positive) I didn't like the strings very noisy from finger moving up the strings. I've have changed them to EARTHWOOD.SILK STIEEL EXTRA SOFT. BUT THATS MY PREFERENCE.
Hi! Oh the irony!!! I put top of the range coated Daddario strings on all our outgoing Washburns! Had I known.... never mind. Bare in mind for future reference, we can put any strings on as part of the service should you ever wish to purchase another in the future :) I am so glad you love the guitar and rememeber provide a 6 and 12 month check and reset should you wish to pop by later in the year. Thanks again
This guitar is a joy to play.
I am not a competent player and the quality of this guitar is far better than my ability.
The staff at Richards guitar are great and kept me fully informed on the delivery.
Perfect guitar and perfect service from Richards Guitars!
Thank you so much!!!
Really appreciated being able to have the time to play and compare a number of guitars -of which the Godin just felt and sounded right for me. Really enjoying it! Thanks to Jon for looking after us on our visit. Best guitar buying experience I’ve had.
Beautifully made guitar, fantastic response and great sound. Very well setup by the team at Richards Guitars too.
I am utterly delighted with this guitar - the sound is amazing! I also love the small size with a slim neck. It is such a treat to play.
You never disappoint. Thanks to Jon, Jake and Chris for the advise, bespoke setup and supply of my newest arrival, the Cort M600TBB. It might be cheap, but the quality and playability is great. It punches way above its weight and the free set up to my exact specification makes it feel like an old friend, equal to my 2004 PRS. I love it.






































































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