My new location will be far higher profile in terms of people passing by. I am hoping to raise awareness of my fanatical customer service to local residents alongside my mail order services which are regarded throughout Europe. Stratford is my home town as it has been all my life so I cannot wait to bring my services home.
To do this I appreciate I will need to offer more accomodating showroom opening hours! Live Help is perfect for all my more distant customers but locals will want more access to the shop.
What those hours will be will depend on how things pan out over the next few weeks as people get to know I am here. However I expect to be back to 5 days a week, probably Mon, Tues, (Wed Closed) Thurs, Frid, Sat. I may also open at 9.30am, closing at 5pm instead of 4pm. This hopefully gives some of the rush hour traffic a chance to pop in and check out what I do rather than being closed at 4pm which I appreciate may frustrate passers by.
So its a suck it and see moment but I just wanted to let you know what I was thinking - I will update you when I have firm plans. Until then, you can be assured I am following a minimum of my current showroom hours which is 10am-4pm Mon, Tues, Thurs and Saturday.
© 2017 Richards Guitars. New & Used Guitars of Quality & Distinction.
Richards Guitars, 5 Tiddington Road, Stratford Upon Avon, Warwickshire, CV37 7AE. Tel: 01789 263333
We welcome players from all over the World to consult with Richard directly via live help, allowing Richard to help you find the right guitar and ensure it is set up to your personal playing specification.
For FREE we provide...
fanatical quality control
personalised setup service by our highly experienced guitar tech who has worked with Richard for over 15 years
Richard play tests your guitar pre delivery to ensure it meets the specification
6 and 12 month check/reset
Online support most hours via chat (provided by Richard who has specialised in guitar consultancy for 21 years)
Click here for more details
To ensure anyone can benefit from this highly personalized service we subsidize the delivery costs from our pocket - not yours, resulting in the following delivery charges*
Any delivery to Western Europe £15.
Eastern Europe £25
Every guitar is packed personally by Richard. We purchase especially strengthened outer cartons and pack each guitar in a way that guarantees the guitar will come out the box as it went in - perfect.
If you bought your guitar from an alternate source it would cost you at least £50 to have it play to the standard that we set our guitars AS standard.
Why would you want to buy from a faceless online store if you can buy from someone who values every customer and their personal needs?
I do hope we can help you further as we provide the service you wish you could find locally!