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International Orders (Outside EU)

International Order Information

Do I pay UK tax?

No!  If you are outside of the EU we will not charge you for UK tax which is currently 20%.  An easy way to calculate the price you pay is to divide the price you see by 1.2.  Trust me - it works!

Why does the tax show on my invoice?

We are unable to remove the tax from your initial order invoice  so it will show.  However  NO money is taken AT ALL at the checkout.  You simply select the form of payment you wish to make (credit/debit card, bank transfer or Paypal) during the checkout process and the payment is made after.  We will revise your payment request accordingly and you will see the price you are asked to pay excludes UK tax and includes your countries delivery charge.

What is my delivery charge?

We heavily subsidize all our international order delivery charges in order to give access to our service where ever you may be in the World.  Click here for delivery charge information

How much Import duty will I be liable for?

You will need to pay duty when your guitar arrives into your Country.  This is not something we control.  You will need to look into your local laws and protocols regarding how you pay your local duties which vary from Country to Country.  However here is a useful import duty calculator which may prove helpful.

CITES

If you are ordering a guitar with rosewood we will have to pass on costs associated with the paperwork.  CITES certification costs us £59.  We have to complete paperwork which is time consuming and requires follow up.  To cover the total cost we charge £100 administration which will not be shown on your invoice as it is unique to products that contain rosewood and shipped outside of the EU.

More questions?

Richard will personally oversee your order from beginning to end.  Richard is available most hours every day, from early morning through to late at night to help answer any questions you have.   Just click on the live chat button!

Your Purchases are Making A Real Difference

Beyond natures constructs - what you experience every day is the result of someone's thought. Actions follow thoughts and every action has an impact - for better or for worse.

Thinking of buying a guitar?

If you buy from us - the impact will be a guitar received setup to perfection, personally recommended based on 29 years industry history & research - you wil avoid buying a guitar you regret - you'll help remove.a plastic bottle from the ocean, £1 will go to butterfly conservation, you'll receive a tree to plant & you will be contributing to the £100 a month we forward to MIND mental health.

As I say, thoughts lead to actions which will have impact - for better or for worse :)

Ocean Bound Plastics

Butterfly Conservation

Mental Health

RE Forestation

Daily Insta Pics

A great WaY to Stay Connected

Subscribing to our Instagram will bring you the pics & reels I create but checking them out here will give you so much more context with additional detail available on the product pages - and of course you can click on chat and discuss anything you see appearing, and i'll be happy to give you the back story behind the recommendaton.

Just click on an image to learn more!