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Gordon Classic S Autumn Burst Swamp Ash Custom Left Handed

Sale price£ 1,814.00
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Customer Reviews

Based on 2 reviews
50%
(1)
0%
(0)
50%
(1)
0%
(0)
0%
(0)
S
Sam G.
Really quallity guitar well made

Really quallity guitar well made great sound.

J
John S.
Hiya,guitar is great,However I should

Hiya,guitar is great,However I should have received it mid July.got it mid November.Have discussed this online with Richard,and was very offended by his initial response.some amends have been made with a guitar strap and locks
Given free of charge.But having used your company over several years.I feel that YOU should be far more proactive in contacting your customers when there are delays or difficulties with an order and it should not be left to us to chase orders.I am a left handed player and use Richards Guitars because of your positive attitude to left handed players.Finally it was the response to my queries that have annoyed me.the guitars I have bought from you have been excellent.but I do feel your customer service needs greatly improving.hence low star rating.

I am at a loss as what to say to you.

I am sorry about the whole situation and very sorry for whatever reason you felt you couldnt use our normal standard processes to help you along the way. IE customer service and myself on chat.

I am sorry your guitar was delayed and am frustrated for you that you didnt make your life easier by doing what I ask people to do when they have an issue - which is chat to us.

Customer Reviews

Based on 2 reviews
50%
(1)
0%
(0)
50%
(1)
0%
(0)
0%
(0)
S
Sam G.
Really quallity guitar well made

Really quallity guitar well made great sound.

J
John S.
Hiya,guitar is great,However I should

Hiya,guitar is great,However I should have received it mid July.got it mid November.Have discussed this online with Richard,and was very offended by his initial response.some amends have been made with a guitar strap and locks
Given free of charge.But having used your company over several years.I feel that YOU should be far more proactive in contacting your customers when there are delays or difficulties with an order and it should not be left to us to chase orders.I am a left handed player and use Richards Guitars because of your positive attitude to left handed players.Finally it was the response to my queries that have annoyed me.the guitars I have bought from you have been excellent.but I do feel your customer service needs greatly improving.hence low star rating.

I am at a loss as what to say to you.

I am sorry about the whole situation and very sorry for whatever reason you felt you couldnt use our normal standard processes to help you along the way. IE customer service and myself on chat.

I am sorry your guitar was delayed and am frustrated for you that you didnt make your life easier by doing what I ask people to do when they have an issue - which is chat to us.