The Same - Just Better
Want a Better Guitar? Buy It From Richards Guitars - If you are serious about the guitar please do find the time to read this. I promise you that anyone offering you next day delivery are not offering what we do!
Behind every guitar sold is our meticulous quality control and personalized setup service. We literally leave no stone unturned. From geometric to cosmetic - every aspect is checked and adjusted as necessary...
We want your guitar to INSPIRE you.
In this first video I introduce you to a customers guitar which is about to go into our workshop for setup and I show you just how many modifications and improvements will be made to the guitar.
This second video shows the guitar going through the workshop process. This process takes around an hour but dont worry - its just highlights!
Its Not Always A Happy Ending
One of my favorite adverts was one by Honda which said at Honda they don't use the word "OK" and instead they use the phrase "What If". I LOVED that advert and found it so inspiring. This is the premise of every guitar setup we undertake. If that means rejecting guitars and starting again - that is exactly what we do.
No Time To Watch the Videos? Here Is the Summary...
If you have bought a guitar before you will know all too well that not every guitar feels or plays the same. You may also know that due to the nature of the major component of the guitar (wood) that they can feel great one moment and awful the next (say for example after traveling half way around the globe on a boat - from some factory in the far east to the UK!)
Richards Guitars offers a unique service offering the more discerning/knowledgeable buyer a host of "players benefits" which will ensure that ANY guitar purchased will give you years of enjoyment - regardless of the price paid. I can demonstrate that a guitar purchased from Richards Guitars will...
Stay In Tune - Longer
Want more reasons to buy from Richards Guitars?
After Sales support
A second guitar setup to your new guitars standard for just £35 - Got a guitar at home that you think could be improved? Drop it in and we will do over £55 worth of work for just £35
6 & 12 month checks and "re-sets". A *FREE follow up service for any of my customers. We will ensure your guitar plays like the day it left our store (minus your own wear and tear of course!) saving you £££ on pricey guitar technicians bills. If we find any parts that are failing that are not due to normal wear and tear we will replace them free of charge!
Over the past 20 years I have worked hand in hand with suppliers, reporting back with fault "trends" and ways to improve products supplied to us. Companys I have dealt with have been listening intently over the years and we know what value our input has brought to their brands.
To summarise, a guitar supplied by Richards Guitars will not just feel like a new guitar, it will feel like YOUR guitar.
* Due to the need to check your intonation & adjust accordingly you must bring in your guitar with BRAND NEW strings fitted (original guage as setup when sold) OR pay our technician to remove your old strings and fit new ones - guide price £16 including strings. It is impossible to check intonation accurately with old strings.
Past 2 Years Of Customers (Image only shows some of the UK!)
Every red marker represents someone who I have supplied a guitar to, possibly starting with guidance and advice online, telephone or in store. I have provided a guitar meticulously quality controlled and set up to their personal specification. I have personally play tested prior to dispatch and have continued to provide back up and support via my live chat service...
- Call us during office hours (Monday To Saturday 10-4pm) on 01789 263333
- Why not book an appointment and spend a morning or afternoon in total peace and privacy? All the advice will be on hand whenever you need it
- Live Help is available which is run by Jon, Jake & Richard most hours of the day 7 days a week
- Richard has written many advice blogs relating to this brand, which can be found at the bottom of the page
- Richard has provided many hours of advice via our Youtube page at www.youtube.com/richardsguitarshop
- Special highlights are often featured on our Instagram
Hiscox cases are the finest money can buy. We don't sell cases seperately but if you add this to your basket we will make sure that whateve guitar you buy is cased in the appropriate Hiscox case. If you have any questions, feel free to ask!
Guitar Case Specification
- Original Liteflite construction utilizing outer shell of nominal 1.5mm* thick ABS bonded to polyurethane inner moulding.
*The 1.5mm thick outer shell is our original 'Liteflite' specification continually manufactured since 1985.
- This gives the lightest guitar case in our range.
Quite simply - PROTECTION! Sadly, this is often a neglected aspect of buying a musical instrument. It doesn't matter how much the instrument cost financially, if it is valuable to you, it is worth protecting.
Gig bags are great for keeping the dust and the kid's sticky fingers off your prized possession, and maybe even the wind and rain, but what happens when you get forced against a lamppost in the street or you're trying to squeeze through a crowded doorway. Knocks, bumps and breakage's suddenly become a very real, and potentially costly danger.
A good quality hard case significantly reduces the risk of instrument damage and may even be limited to the case itself. But there are hard cases and there are hard cases and, as with most things in life, you only get what you pay for. There are many cheap cases available but check the quality, the guarantee (if any) and the after sales support and repair service.
Thermal insulation test results. Hiscox Liteflite Pro II case versus plywood case and other moulded case with polystyrene inner moulding.
All three cases were at 16°C before being placed in the oven. The oven temperature started at 24°C, rising to 70 °C after one hour. A thermo probe was placed inside the closed cases, and the temperature inside the case was checked at intervals up to one hour.
example: Time taken to reach 35°C internally
Plywood case = 20 minutes
Other moulded case = 27 minutes
Hiscox Liteflite case = 45 minutes
All three cases were at 16°C internally before being placed in freezer set to -20°C. A thermo probe was placed inside the closed cases, as with the hot test.
example: Time taken for interior of cases to drop to 0°C
Plywood case = 14 minutes
Other moulded case = 25 minutes
Hiscox Liteflite case = 42 minutes
Both the hot and cold tests clearly show the excellent temperature insulation properties of the Hiscox Liteflite structure.
The Hiscox structure exhibits superior thermal insulation properties when compared to plywood and other moulded cases despite being lighter in weight.
Case weights as tested:
Plywood case = 4.5kg
Other moulded case = 4.7kg
Hiscox Liteflite case = 4.0kg
The first requirement for most people is to ensure that the case can be lifted without the aid of a fork lift truck. If it's so heavy that you are reluctant, or unable, to carry it up a couple of flights of stairs then you may be less than inclined to use it - which sort of defeats the object.
Secondly, the case must fit the instrument properly. Now this might be a problem with some unusual instruments, but it is vitally important that you get the best possible fit. Try dropping an egg in an egg box (put an elastic band around it to stop the lid falling open) from about 3 feet onto a hard floor, and there is a very good chance that it will survive long enough for you to get it into the frying pan. Try the same again, but with the egg in a strong but loose-fitting box, and you will find that it is ready for scrambling, once you have picked out the shattered shell.
The same applies to instruments, especially acoustic ones. The instrument should fit the case snugly; not so tight that it's hard to push into place, but with no room for it to move around.
Thirdly, the case must be rigid and strong enough to resist any hazards that it will encounter during normal day-to-day use. If you are traveling with your instrument, particularly on the road with a van load of PA gear, amps and a drum kit, or even going abroad by plane, then to ensure that your instrument will survive into old age it's very important that you invest in a quality hard case or flight case.
*Adapted from an article by Alan Marshall, GUITAR October 1999.
The Hiscox "Liteflite" range of cases are lightweight, high-quality instrument protection which:
* are size for size the lightest hard-shell cases available in our price range,
* are weight for weight the toughest hard-shell cases available in our price range,
* have absolute proven reliability out in the real world
Case inner cross section
All fixings are riveted through the
hardware into the aluminium valance
The criteria for the design called for the construction of the very best lightweight cases possible, encompassing the use of the finest modern materials. The result is a range of cases manufactured using a unique composite double moulded construction which gives unparalleled protection for your instrument from a lightweight case with a low/medium retail price range.
The construction consists of a moulded, high impact resistant A.B.S. plastic outer shell, bonded directly to an inner moulding manufactured from a unique blend of 'High Tech' cellular foam. This inner moulding is feather light and, being semi-rigid, is designed to soak up impact shocks from the outside world. The UNIQUE bonding of the inner moulding to the outer shell gives unbeatable, total structural rigidity which is UNMATCHED BY ANY OTHER CASE IN THE WORLD in our price range.
Acrylonitrile Butadeine Styrene, (A.B.S.) due to it's unique balance of properties, produces mouldings which have strength, toughness and rigidity over a wide temperature range. These characteristics make it first choice for applications throughout manufacturing businesses world-wide - from computer housings to motor car bumpers - and of course, Hiscox cases!
The case lining is completed with a crushed velvet type fabric of different grades depending on case type. This is bonded directly onto the shaped foam moulding giving a neatly tailored luxurious feel, perfectly fitted every time. Extra cushioning is provided by upholstered pads in the PRO and Artist ranges which are factory fitted in key areas. These can also be supplied loose in order that the body cavity may be customised to provide a closer fit for a particular instrument.
The aluminium valance is unique to Hiscox Cases. It's design not only increases the rigidity of the case, but ensures a positive location of lid to base when the two halves are closed. Unlike any other case available on the market, the valance extends deep inside the case behind the plastic shell, into which all the hardware (handles, catches, hinges etc.) is riveted. This method of fixing greatly reduces the possibility of fittings working loose. With their incredible structural rigidity, all Hiscox 'Liteflite' cases exhibit enormous crush strength - even our standard case range have has been tested to over 500kg (five fully grown people).
View a video detailing the construction of Hiscox Liteflite Cases >
All Hiscox cases are guaranteed for a maximum period of 3 years against faulty materials or workmanship. In case of defects in materials or workmanship, Hiscox Cases Ltd. agrees, at its discretion, to repair or replace a defective instrument case without charge.
In order to claim under this guarantee, please contact the retailer or supplier you purchased the case from. Hiscox Cases will then liaise with the retailer. Hiscox Cases will repair or replace the case at their discretion, and return it to you.
No responsibility is assumed for incidental or consequential damages, nor for damage to the case due to accident, unreasonable use, neglect, alteration or other causes not arising out of defects in material or workmanship.
This guarantee does not affect your statutory rights. Hiscox Cases Ltd. reserves the right to amend the specification of any of their products at any time.