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Faith FKVMG - Venus Cut/Electro - Mahogany Inc. Gig Bag [Reduced to clear!]

Sale price£ 449.00 Regular price£ 760.00
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Customer Reviews

Based on 7 reviews
71%
(5)
14%
(1)
14%
(1)
0%
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B
Beth M.
A nice guitar, but……

Purchased a Faith Naked Venus online, in a recent sale for a great price. Several family members have purchased guitars from Richard’s in the last year, so I vaguely knew what to expect with regard to timeframes, however I wasn’t expecting radio silence and having to chase the store a week after ordering, to find they hadn’t even ordered the guitar in yet (despite the website showing it as in stock when I purchased.) After another week of radio silence, I chased again and miraculously, within 10 minutes of my email, I was sent an automatic update to say my guitar was in the workshop queue.
Some advice for a company that pride themselves on their customer service - just keep your customers informed - I don’t mind waiting for my instrument (of which I took delivery exactly 2 weeks after placing my order) - but it would be good to know that it was / wasn’t in stock / was on order etc. to manage expectations. Also, some website testing is required - the back buttons don’t work, there’s missing / invalid hyperlinks and the search function needs some improvement, making for a frustrating experience.
The guitar I received is a lovely instrument however the colour is completely different to the picture advertised on the website and it wasn’t set up with my requests taken into account, despite having these confirmed by email with staff! (I requested phosphor bronze, custom light strings be put on, and I received it with 80/20 12-53 gauge.)
A good quality instrument, for a fair price, but I don’t feel the ‘service’ lives up to the hype Richard gives it.

A
Antony N.
Thanks

Great service, always kept updated with progress of order. Guitar was set up perfectly and as requested. Definitely use Richard’s Guitars again and recommend to all my friends.

S
Stu W.
Brilliant service, perfect setup.

Fabulous service from start to finish. Richard and his team are friendly, you get regular informative updates and your guitar will arrive setup exactly as you need it. Don't waste your time elsewhere, when Richard will set up your guitar to your needs and have it delivered to you very quickly. Can't wait to buy from you guys again..... this could be dangerous to my wallet.

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Paul P.
Faith Naked Venus Mahogany

I love the guitar and I have to say that the picture on Richard's website is far truer to the actual grain and character of the wood than the picture on Faith's website. Richard was very helpful and a real pleasure to deal with.

S
Simon A.
Lovely guitar, great service, no

Lovely guitar, great service, no problems.

J
Jennifer H.
Faith FKVMG

After many years as a electric guitar player this is my first acoustic, so I wanted a smaller bodied acoustic that would not be to much of a culture shock.The guitar arrived in flawless condition and set up with a lowish action as requested.Now that I have time to explore the tonal characteristics and dynamics of this guitar I have not been disappointed. It sounds great finger picked.What really surprised me is how acoustically loud it is when strummed hard for a smaller bodied guitar,it also sounds very good amplified.At the moment this is my go to guitar whilst neglecting my electric collection for now. Overall well pleased with the guitar and service from RGuitars.

R
Richard M.
Faith Naked Venus Mahogany

Despite having a (slightly) higher action than I expected - I am very happy with this guitar. It plays positively & definitively with a rich, full, tight tone. I find the sound of this guitar to be expressive without being in the least 'jangly'.

Hi there. I am really sorry. I know you wanted a low action and really did think the way we set up would be bang on for you. There is a balance between going 'low' and going beyond what I think is reasonable without knowing how you play. To go lower would require a lighter playing style which is possible you may have - or you may begin to get nasty rattles and buzzes when you play harder. Sorry it wasn't quite as expected though and hopefully you are aware we are here for you if you want us to reset the guitar. We also provide 6 and 12 month check and reset so we can do further adjustment for you then if you can get to us. Thanks for your feedback - I just want to get the guitar perfect for you!